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Serenata Flowers Reviews

3.4 Rating 6,016 Reviews
56 %
of reviewers recommend Serenata Flowers
3.4
Based on 6,016 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 46%
Accurate And Undamaged Orders
Greater than 46%
Customer Service
Communication Channels
Email

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Serenata Flowers 1 star review on 14th March 2026
John
Serenata Flowers 1 star review on 14th March 2026
Sean
Serenata Flowers 1 star review on 19th September 2025
Philip
Serenata Flowers 1 star review on 14th September 2025
Jill Smith
Serenata Flowers 1 star review on 14th September 2025
Jill Smith
Serenata Flowers 2 star review on 16th August 2025
Paula
Serenata Flowers 2 star review on 16th August 2025
Paula
671
Anonymous
Anonymous  // 01/01/2019
The bunch arrived at 8pm on my wifes birthday (too late) could have bought them myself on my way home from work. The bunch was also tiny!
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Posted 8 years ago
The ladies that received the flower said the flowers were beautiful this is my first time using Serenata and I will use again
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Posted 8 years ago
Very easy to order online and prompt delivery. Recipient said flowers were lovely. Only negative was that my parents ordered flowers from you at the same time as me, to the same recipient, and they were delivered at different times?!
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Posted 8 years ago
ORDERED ROSE BUSH LATE AFTERNOON, DELIVERED NEXT MORNING HAVENT SEEN THEM MYSELF BUT RECIPIENT VERY PLEASED, SAID IT WAS BEAUTIFUL. WILL DEFINETLEY USE AGAIN AND RECCOMMEND
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Posted 8 years ago
So so pleased with this company, I did a late order the previous night as it was a last minute thought. Very pleased with how quick and how lovely the flowers were! Excellent service. Excellent company! Keep up the great service!
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Posted 8 years ago
The flowers were rated 'beautiful' by the recipient and made a very unwell lady very happy.
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Posted 8 years ago
The flowers were ordered just before 9pm and arrived the next day they were beautiful and it made my daughter in laws day. excellent service thank you
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Posted 8 years ago
I was able to order quite easily the appropriate flowers for a friend's funeral. The flowers didn't cost the earth, and were delivered on time direct to the Funeral Director, who conveyed them to the funeral, where we saw them yesterday. They were beautiful. Thank you.
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Posted 8 years ago
Disgraceful service. Stayed home all day for the flowers got an email saying driver on way at 9.30am waited until 6pm and even then flowers arrived with the vase broken disgraceful
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Posted 8 years ago
First time i've used your service won't be the last flowers were lovely delivered on time with a smile thankyou my wife loved the suprise.
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Posted 8 years ago
Beautiful flowers arrived on time
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Posted 8 years ago
I ordered a set of flowers that were displayed oin the web and looked very nice but when they were delivered they were completely different to the flowers ordered. The flowers were not in the vase as displayed and overall i was not satisfied with the product and wish for someone at the company top call me as a matter of urgency.
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Posted 8 years ago
The flowers I ordered were beautiful and delivered on time - plus I was kept informed regularly as to when the delivery would arrive.
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Posted 8 years ago
Prompt delivery within stated time zone.
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Posted 8 years ago
Recipient very pleased with her flowers
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Posted 8 years ago
Had ordered three different bouquets of flowers since April 2017. Two bouquets to Liverpool and One to Mansfield. Feedback ! they were beautiful and delivered the next day.
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Posted 8 years ago
Excellent service, great flowers, quick delivery, reasonably priced and great at keeping you updated in delivery.
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Posted 8 years ago
This is the second time I have used Serenata Flowers to send to my wife for her birthday and for Valentines day. She was so delighted on both occasions she sent me images, they weretruly beautiful. Next up is our wedding anniversary so I will definitely be using your company again plus for the foreseeable future. Thank you from both of us.
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Posted 8 years ago
Letting me know that the flowers had been delivered.
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Posted 8 years ago
It’s quick and easy to order with Serenata Flowers. I only have one criticism: the bouquet I ordered this time was one day f the most expensive and I was disappointed to see that although it contained the correct blooms did not appear to be any better then some of the cheaper bouquets in the catalogue
Serenata Flowers 4 star review on 24th February 2018
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Posted 8 years ago
Serenata Flowers is rated 3.4 based on 6,016 reviews