Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,026 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 6,026 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 16%
Customer Service
Communication Channels	Email

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful flowers arrived on time”

Helpful Report

Posted 8 years ago

“I ordered a set of flowers that were displayed oin the web and looked very nice but when they were delivered they were completely different to the flowers ordered. The flowers were not in the vase as displayed and overall i was not satisfied with the product and wish for someone at the company top call me as a matter of urgency.”

Helpful Report

Posted 8 years ago

“The flowers I ordered were beautiful and delivered on time - plus I was kept informed regularly as to when the delivery would arrive.”

Helpful Report

Posted 8 years ago

“Prompt delivery within stated time zone.”

Helpful Report

Posted 8 years ago

“Recipient very pleased with her flowers”

Helpful Report

Posted 8 years ago

“Had ordered three different bouquets of flowers since April 2017. Two bouquets to Liverpool and One to Mansfield. Feedback ! they were beautiful and delivered the next day.”

Helpful Report

Posted 8 years ago

“Excellent service, great flowers, quick delivery, reasonably priced and great at keeping you updated in delivery.”

Helpful Report

Posted 8 years ago

“This is the second time I have used Serenata Flowers to send to my wife for her birthday and for Valentines day. She was so delighted on both occasions she sent me images, they weretruly beautiful. Next up is our wedding anniversary so I will definitely be using your company again plus for the foreseeable future. Thank you from both of us.”

Helpful Report

Posted 8 years ago

“Letting me know that the flowers had been delivered.”

Helpful Report

Posted 8 years ago

“It’s quick and easy to order with Serenata Flowers. I only have one criticism: the bouquet I ordered this time was one day f the most expensive and I was disappointed to see that although it contained the correct blooms did not appear to be any better then some of the cheaper bouquets in the catalogue”

Serenata Flowers 4 star review on 24th February 2018

Helpful Report

Posted 8 years ago

“I’m currently in Cape Town and one of my best friends lives in Northern Ireland. It was her ‘special’ birthday and I found Serenata online. I usually worry that having flowers delivered the recipient is too embarrassed to say if they were disappointed - but we got to FaceTime and I saw the pretty pink orchids in situ. They looked fresh plentiful and beautiful. I’ll definitely use you again. Next time for Mothering Sunday!”

Helpful Report

Posted 8 years ago

“The lady who received the f,lowers said they were excellant”

Helpful Report

Posted 8 years ago

“Flowers were for my sister who has recently had major surgery. She said they were lovely! I was impressed with the service and the fact that I was kept up to date with the progress of the delivery.”

Helpful Report

Posted 8 years ago

“Easy to use and delivered as promised !”

Helpful Report

Posted 8 years ago

“Simple service , quick and good updated communication, hassles free and beautiful flowers .”

Serenata Flowers 5 star review on 24th February 2018

Helpful Report

Posted 8 years ago

“Easy to order and every time I have used them the flowers have been delivered on time and I have been kept informed as to the status of the delivery the recipients have always said how lovely the flowers are very pleased”

Helpful Report

Posted 8 years ago

“such a friendly service. Kept me informed and arrived just as promised. Love the humour in the emails and the recipient loved the flowers and chocolates.”

Helpful Report

Posted 8 years ago

“I ordered a Valentines gift for my wife from Serenata Flowers, the whole process was effortless, great gift that was extremely well received and appreciated. Wonderful customer service and a flawless experience for the customer, all in all I am very happy and satisfied and would rate Serenata Flowers as the best. Thank you.”

Helpful Report

Posted 8 years ago

“Lovely flowers that made people happy and bang on time delivery thanks!”

Helpful Report

Posted 8 years ago

“The first delivery in Glasgow was fine my friend was delighted. I ordered the same flowers for my brother on Thursday. THE flowers were left on his doorstep. Unknown to myself he had a hospital appointment and returned home in the afternoon. Common sense would have been next, to leave the flowers with a neighbor. Although I didn't mention that surely this would have been the wright thing to do and the flowers would have been healthier in water.”

Helpful Report

Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,026 reviews