Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,003 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

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Metrics

3.4

Based on 6,003 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 41%
Customer Service
Communication Channels	Email, Live Chat

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Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality of Flowers, Speed of Delivery, condition of Flowers on arrival NO damage! Overall, based on my comments I would use again. Thanks”

Helpful Report

Posted 8 years ago

“The flowers i requested for valentines day were delivered 2 days early The system didn't report this would be the case until after i had booked the flowers The flowers were delivered on the correct day but were not as requested The bunch was obviously the requested bouquet but with only one pink rose and not the red ones as specified and shown in the picture I have complained and had confirmation of complaint I have submitted a picture as requested Its now 2 weeks after valentines and im still waiting for a response I would recommend not using this company as there product isn't as specified but is expensive & their customer support is worse”

Helpful Report

Posted 8 years ago

“Excellent service. Beautiful flowers. Felt like really personal treatment. Would definitely use Serenata again.”

Helpful Report

Posted 8 years ago

“Ordered late Friday night, next day delivery was available, free of charge. Kept up to date on delivery and received email confirmation flowers arrived. Would recommend this firm.”

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Posted 8 years ago

“I ordered flowers on 24/02/2018 to be delivered to my wife to be . The flowers never arrived I have had no correspondence from the company after I sent them a msg . I can’t get a fone no for the company and they took my money from the bank today . Will never use this company again .”

Helpful Report

Posted 8 years ago

“Flowers were beautiful. Recipient was very happy. Delivered on the selected date. Felt I got a bargain as I selected a bouquet which was on offer. Lots of good offers to choose from. Would recommend the company and will be happy to use them again.”

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Posted 8 years ago

“My aunt loved the flowers they arrived on time good and fresh thank you”

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Posted 8 years ago

“easy to use and prompt service”

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Posted 8 years ago

“Excellent service, brilliant selection of gifts to choose from and next day delivery even on Friday after 9pm 😁”

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Posted 8 years ago

“Advised when flowers picked up by Courier, advised when delivered which was great because I live in a different country from where the flowers were delivered. Delivered on the date stated. My friend sent me a photograph of the flowers they looked lovely and she was very pleased with them.”

Helpful Report

Posted 8 years ago

“I used Serenta Flowers for a work colleague, the website was easy to use and the flowers arrived the next day. The blooms were very healthy and lasted over a week, I was happy as was my work colleague and I will definitely use Serenata Flowers again.”

Helpful Report

Posted 8 years ago

“Excellent and efficient service and a wide selection to choose from to suit all occasions & budgets. Would use again”

Serenata Flowers 4 star review on 26th February 2018

Helpful Report

Posted 8 years ago

“Easy to order, quick delivery, beautiful flowers, reasonably priced”

Helpful Report

Posted 8 years ago

“The flowers l sent my friend looked fantastic”

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Posted 8 years ago

“Excellent and efficient service and not expensive. Would use again.”

Helpful Report

Posted 8 years ago

“I have used the service twice now and I have been kept informed from ordering to the flowers being delivered. Both times I have been contacted by the recipient that the flowers were beautiful. I did not buy the largest and most expensive either! One bouquette was in the South of England and the second in the North of England.”

Helpful Report

Posted 8 years ago

“Very easy to order and I love that they let you know when the delivery has been made.”

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Posted 8 years ago

“Nice looking bouquet, good price and hopefully recipient was happy.”

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Posted 8 years ago

“Service was great; delivery updates were amusing as was the card enclosed with the flowers sent to a friend.”

Helpful Report

Posted 8 years ago

“Both recipients received their flowers on the right days and were delighted with their gifts. They even sent me photos thanking me for their surprises as they are going through a tough time at the moment. Brought smiles to their faces and tears to their eyes. Thank you x”

Serenata Flowers 5 star review on 26th February 2018

Helpful Report

Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,003 reviews