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Serenata Flowers Reviews

3.4 Rating 6,026 Reviews
56 %
of reviewers recommend Serenata Flowers
3.4
Based on 6,026 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 16%
Customer Service
Communication Channels
Email

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Serenata Flowers 1 star review on 14th March 2026
John
Serenata Flowers 1 star review on 14th March 2026
Sean
Serenata Flowers 1 star review on 19th September 2025
Philip
Serenata Flowers 1 star review on 14th September 2025
Jill Smith
Serenata Flowers 1 star review on 14th September 2025
Jill Smith
Serenata Flowers 2 star review on 16th August 2025
Paula
Serenata Flowers 2 star review on 16th August 2025
Paula
671
Anonymous
Anonymous  // 01/01/2019
“Very happy excellent flier display my partner was over the moon”
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Posted 8 years ago
“I ordered the flowers 2 or 3 days before Valentine's day they were delivered very late in the day and only 2 days after getting them all the flowers started go brown round the edges wilt and are dieing off.. followed the instructions on the card but all to no avail the flowers looked very shabby by the second day.”
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Posted 8 years ago
“I sent my partner a bunch of flowers for valentines, while I appreciate it is a busy time and flowers will be more expensive however for over £50 she revived 3 roses and 3 Lily’s. The quality was poor and only 3 days later the roses are on there way out! Very disappointing and wouldn’t recommend or use again.”
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Posted 8 years ago
“service good flowers fine”
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Posted 8 years ago
“Gorgeous flowers . Quick delivery .”
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Posted 8 years ago
“My partner was very happy with her bouquet and I will definitely use them again”
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Posted 8 years ago
“Excellent quality flowers at a reasonable price. Quick and efficient service.”
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Posted 8 years ago
“Painless ordering system Beautiful flower arrangements Hassle free delivery system delivered when specified Recipients happy with the products What more could you want?”
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Posted 8 years ago
“The delivery was on schedule, however the flowers appeared old and not as in the picture.”
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Posted 8 years ago
“Very easy process on the internet. Serenata kept me informed throughout the delivery process - which I appreciated! But, I have no idea as to the flowers delivered but will find out. So far, very pleased & will use again.”
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Posted 8 years ago
“Great price. Lovely flowers.”
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Posted 8 years ago
“Nice Quality delivered on time on the busiest day of the year. Good attention to detail.”
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Posted 8 years ago
“My daughter sent a picture of the flowers she recieved and raved over how lovely they were . I am very pleased with the quality and your service .”
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Posted 8 years ago
“this is the First time i have used this company so did not know what to expect but the flowers arrived very carefully packed and were lovely i will be using them again”
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Posted 8 years ago
“My girlfriend was overwelmed with the roses I ordered,she had tiers of joy.She also loved your little booklet on how to look after them,nice touch.I will keep you posted on how long they last.Big thanks great service and will order again.”
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Posted 8 years ago
“Perfect. Happy recipient”
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Posted 8 years ago
“flowers left outside in the rain box very wet flowers had to be put back into reef”
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Posted 8 years ago
“good service. kept me informed . good value when go for special offers.”
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Posted 8 years ago
“Excellent service, great people and easy system to navigate round”
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Posted 8 years ago
“The flowers were delivered on the day requested and looked lovely; thank you. My only gripe is that the roses and fresias were described as 'scented' but they had no scent at all. (Why anyone would want to breed the scent out of flowers is completely incomprehensible to me, but I am aware this is a global problem; not just Serenata.)”
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Posted 8 years ago
Serenata Flowers is rated 3.4 based on 6,026 reviews