Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,022 Reviews

56 %

of reviewers recommend Serenata Flowers

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Metrics

3.4

Based on 6,022 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 18%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous flowers . Quick delivery .”

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Posted 8 years ago

“My partner was very happy with her bouquet and I will definitely use them again”

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Posted 8 years ago

“Excellent quality flowers at a reasonable price. Quick and efficient service.”

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Posted 8 years ago

“Painless ordering system Beautiful flower arrangements Hassle free delivery system delivered when specified Recipients happy with the products What more could you want?”

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Posted 8 years ago

“The delivery was on schedule, however the flowers appeared old and not as in the picture.”

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Posted 8 years ago

“Very easy process on the internet. Serenata kept me informed throughout the delivery process - which I appreciated! But, I have no idea as to the flowers delivered but will find out. So far, very pleased & will use again.”

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Posted 8 years ago

“Great price. Lovely flowers.”

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Posted 8 years ago

“Nice Quality delivered on time on the busiest day of the year. Good attention to detail.”

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Posted 8 years ago

“My daughter sent a picture of the flowers she recieved and raved over how lovely they were . I am very pleased with the quality and your service .”

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Posted 8 years ago

“this is the First time i have used this company so did not know what to expect but the flowers arrived very carefully packed and were lovely i will be using them again”

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Posted 8 years ago

“My girlfriend was overwelmed with the roses I ordered,she had tiers of joy.She also loved your little booklet on how to look after them,nice touch.I will keep you posted on how long they last.Big thanks great service and will order again.”

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Posted 8 years ago

“Perfect. Happy recipient”

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Posted 8 years ago

“flowers left outside in the rain box very wet flowers had to be put back into reef”

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Posted 8 years ago

“good service. kept me informed . good value when go for special offers.”

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Posted 8 years ago

“Excellent service, great people and easy system to navigate round”

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Posted 8 years ago

“The flowers were delivered on the day requested and looked lovely; thank you. My only gripe is that the roses and fresias were described as 'scented' but they had no scent at all. (Why anyone would want to breed the scent out of flowers is completely incomprehensible to me, but I am aware this is a global problem; not just Serenata.)”

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Posted 8 years ago

“They notified me of expected delivery and actual delivery. My friend was thrilled with the plant and the photo looked lovely. Thanks.”

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Posted 8 years ago

“Easy online ordering and 7 day per week delivery”

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Posted 8 years ago

“Great service and accommodating”

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Posted 8 years ago

“My partner was upset due to the experience she had from the product because of couple of reason. 1 when the product arrived the delivery driver didnt even put effort to knock on the door to check if someone was in. 2 whrn my partner open the product the vase was already broken. 3 my partner has to put the product individually to be as a whole. 4 when she report the issue all they response back was a refund of the vase price and blame the parcel company. Dont get me wrong the product are lovely but its that extra mile you guys can do to make someones day special, specially on valentines day. John”

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Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,022 reviews