Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,017 Reviews

56 %

of reviewers recommend Serenata Flowers

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Metrics

3.4

Based on 6,017 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 46%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 23rd June 2026

672

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good delivery”

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Posted 8 years ago

“My sister was very pleased with the flowers she received. Thank you for your excellent service”

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Posted 8 years ago

“I am out of the country and ordering flowers was easy and the arrangement was beautiful.”

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Posted 8 years ago

“Was able to amend orders within 24 hours. Very timely and reliable”

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Posted 8 years ago

“Nice Flowers arrived 4 days early for my wife’s 60th Birthday I gave the correct date surprise wasted. Will not use again. Paid for extra blooms should not have bothered.”

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Posted 8 years ago

“Their prices are very competitive. My order was delivered on the day I wanted for free.”

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Posted 8 years ago

“Very easy online booking. Excellent delivery confirmation. Reasonable prices.”

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Posted 8 years ago

“Easy to order online. Comprehensive categorisation with articulate photos, and the product is very much as depicted. Moreover, they have delivery tracking (though slightly delayed) which keeps you updated of what is happening. Most importantly, they are extremely efficient for been able to deliver on peak season like Valentine's Day, even when you order just two days before this day.”

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Posted 8 years ago

“I sent my partner a dozen of roses, mini cake, balloon and card for valentine, while I understand that an attempt was made to deliver the items to her on Valentine’s Day. Delivery was rescheduled after 2 days and the roses delivered were wilted and dead. The items were delivered incomplete (the cake was missing). I will not be using serenataflowers again. Thank you for ruining my day.”

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Posted 8 years ago

“Easy to order on-line. Arrived on time and I was notified of delivery. My partner was over the moon. Flowers were beautiful and in excellent condition. I will definitely use Serenata again for other special occasions”

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Posted 8 years ago

“Excellent service and arrived promptly and well informed on updates with courier”

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Posted 8 years ago

“Really good service in regards to timings i.e. I was able to order at the last minute (day before in the afternoon) and it arrived the following day. What would good however is the ability to give more information to the delivery driver. Where I sent the flowers was to a place of work, it would have been nice to have that peace of mind knowing that the driver knew where he had to go on site. That being said, the flowers reached the right recipient.”

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Posted 8 years ago

“I made an order from the Czech Republic and delivered it to a girlfriend in Colchester. It was totally professional. Thank you.”

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Posted 8 years ago

“Great flowers, great service!”

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Posted 8 years ago

“Excellent service & beautiful flowers delivered on time. A thoughtful courier too!”

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Posted 8 years ago

“Helpful from the very start,follow up emails and tracking...the best thing though was letting us know the flowers had arrived safely...excellent service”

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Posted 8 years ago

“Very happy with your service! Thank you!”

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Posted 8 years ago

“Quality of flowers was spot on and delivery was great, even on Valentine’s Day when they must be inundated.”

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Posted 8 years ago

“I was sending birthday flowers from Canada to my niece in Manchester. First I tried via one of the big international florists very popular in North America that I have used many times before... I had so much trouble with it that I gave up. Then I tried Serenata and it was all said and done, exactly what I wanted at a very reasonable price, in a couple of minutes. They followed up with notification (accurate) of delivery in a rather entertaining little email. I'm perfectly happy with quality, ease of ordering, and customer service, and will definitely use them again.”

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Posted 8 years ago

“Good quality & reasonably priced. Ordered night before accession where most companies there cut off point had passed for next day delivery.Recipient over the moon.”

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Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,017 reviews