Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,980 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,980 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 2 star review on 16th August 2025

Paula

Serenata Flowers 1 star review on 3rd March 2025

Anonymous

Serenata Flowers 1 star review on 19th February 2025

Anonymous

666

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“MY SISTER DID ENJOY RECEIVING THE FLOWERS BUT AS THEY WERE DYED BLUE THEY WERE DRIPPING BLUE DYE ONTO HER FLOOR WHEN SHE TOOK THEM OUT TO PUT IN A VASE!”

Helpful Report

Posted 7 years ago

“Quick and easy to order flowers at a reasonable price. Next day delivery was very prompt and Senenarta kept me informed, with full tracking. The receiver informs me the flowers are absolutely beautiful. Thank you”

Helpful Report

Posted 7 years ago

“The lady these were for loved them, absolutely perfect”

Helpful Report

Posted 7 years ago

“First time using Serenta for my best friends Birthday...... Choosing was the hardest part. And such great prices too WOW! It sure won’t be the last. Flowers arrived the next day in a wonderful box and my friend was over the moon with the bouquet From the photo she sent it was beautiful all in bud and looking really fresh. Thank you all.”

Serenata Flowers 5 star review on 1st May 2018

Helpful Report

Posted 7 years ago

“These were sent to my friends Nan who hasn’t been at all well, she was absolutely thrilled with them. I ordered on the Sunday and they were with her next day just after lunch great service!”

Helpful Report

Posted 7 years ago

“Best service ever,polite,efficient, flowers were lovely A really personal operation.I.wouldn't use anyone else now. I have told my friends!!”

Helpful Report

Posted 7 years ago

“Sent to my aunt who sent this picture. They look just like the one I ordered. She is delighted. Ordering and delivery were quick and easy and I knew just when they were being delivered. my aunt says there are lots of buds on the stems. I hope they open, as per another review I read. Thank you.”

Helpful Report

Posted 7 years ago

“nice and easy to order”

Helpful Report

Posted 7 years ago

“This is the second time that I have used Seranata, which tells you that I am happy with the product and service.”

Helpful Report

Posted 7 years ago

“Flowers delivered on time, a time slot was given. And the flowers themselves were beautiful. My best friend loved them. Defo use again.”

Helpful Report

Posted 7 years ago

“Delivered on time and kept informed all the way through. Absolutely fantastic service will definitely be using you again”

Helpful Report

Posted 7 years ago

“Lovely flowers and although delivered a little late in the day, they got there in time.”

Helpful Report

Posted 7 years ago

“You kept to your schedule and also replied promptly to my Email also resiptant was v happy with the flowers”

Helpful Report

Posted 7 years ago

“The flowers were sent to a very special friend for her birthday. I haven't seen them but she told me whilst the flowers were nice there were 45 pieces of greenery!! I felt this was a bit excessive..... is this normal? Not sure I want to order from you again if this is so.”

Serenata Flowers 3 star review on 30th April 2018

Helpful Report

Posted 7 years ago

“Easy to order on line, good prices and efficient service. Didn’t see the flowers which were delivered but they made my friend happy!”

Helpful Report

Posted 7 years ago

“Good value and reliable service. Easy to use.”

Helpful Report

Posted 7 years ago

“Beautiful flowers, fast delivery. Thanks”

Helpful Report

Posted 7 years ago

“Excellent service. Beautiful flowers. Arrived next day. Easy, seamless process and great value too. Thank you for helping me cheer someone up!”

Helpful Report

Posted 7 years ago

“First class service, first class flowers. Used many times , but most recently for a beautiful wreath. Thank you x”

Helpful Report

Posted 7 years ago

“Very easy to order the flowers and gifts I wanted and guaranteed next day delivery - even when it was a Sunday I wanted them delivered! I was kept in the loop about times for delivery and very pleased with the flowers they were gorgeous!”

Helpful Report

Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,980 reviews