Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,026 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

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3.4

Based on 6,026 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 16%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy to order and pay, great varieties ,mum was really happy with her flowers Thankyou”

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Posted 8 years ago

“Flowers good, delivery shambolic”

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Posted 8 years ago

“I was unable to correct the address on order number 218367574 as I only realised the mistake on reading your confirmation email. Although I emailed the mistake( which was to the gated apartments next door) it was impossible to change. I have been unable to track the delivery but they have not been received by my friend on her birthday. This is very disappointing as I have used your service before and have always been satisfied. I presume that I have paid for a service which I have not received.”

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Posted 8 years ago

“Excellent thank you. My friends loved their beautiful flowers”

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Posted 8 years ago

“My wife reckons they are the best flowers she has ever received, she's happy, I am happy”

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Posted 8 years ago

“Ordering was easy. Email contact when needed. 1..to confirm order 2...to confirm out for delivery 3...to confirm once delivered. Were a Birthday gift recipient was vwry pleased and flowers very fresh and Beautiful”

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Posted 8 years ago

“I bought flowers for my Mum's Birthday this time ,I have not seen them myself ,but she phoned to say they were absolutely lovely ,the flowers I bought this time were the twilight bouquet I ordered the largest this time and she said she could not believe how many there were, I have ordered a few times before and will always use Serenata Flowers Thank you so much p.s they always last at least two weeks or more because of being in bud which is really good too very happy”

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Posted 8 years ago

“Easy to use website, I liked that I got a message to say they had been delivered - my sister (who I sent them to) was slow to let me know she had received them!!! She is really pleased with the flowers - I would certainly use you again and recommend you”

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Posted 8 years ago

“Very satisfied.”

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Posted 8 years ago

“Easy ordering, constant contact throughout, haven't seen the flowers but the recipient seemed pleased. Would definitely use Serenata again. 😊😊”

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Posted 8 years ago

“A bright lovely bouquet of flowers Delivered on time will continue to order from you..”

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Posted 8 years ago

“Beautiful flowers just smaller than the pic showed!! My. Mum loved them though xx”

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Posted 8 years ago

“the flowers where left outside the basement flat and where not seen until the afternoon. They should have been delivered to the top flat. Weather i use your service again i am unsure.”

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Posted 8 years ago

“The first bouquet I sent, the flowers were not as advertised. Not the quantity and the quality of the roses, so I complained and they sent out another bouquet the following day no quibble. Well done to them to make the customer feel appreciated and put the matter right on the spot. I would definitely use them again.”

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Posted 8 years ago

“Perfect service. Fast delivery, excellent customer service - cannot fault. Wouldn’t use anyone else.”

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Posted 8 years ago

“I buy your flowers from Serenta for my Aunt she is alway delighted with the selection I send.”

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Posted 8 years ago

“I’ve used serenata twice now, first time delays were due to bad weather and snow, the delivery man was very apologetic and my friend was very pleased with her surprise. Second time, flowers were delivered on time and my friend was over the moon. Good quality flowers that look lovely. I can’t fault the service and updates. Well done Serenata for providing a good and in expensive service. These flowers are already a week old”

Serenata Flowers 5 star review on 6th May 2018

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Posted 8 years ago

“Arrived in perfect condition. Beautiful arrangement. 7 days later still looking good”

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Posted 8 years ago

“Poor choice and for the price small amount of flowers. Other than box wasn't presented well. Disappointed”

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Posted 8 years ago

“Flowers have not been delivered. Was promised delivery yesterday and they have still not been received by 8:32 pm today! Will not use you again!”

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Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,026 reviews