Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,980 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,980 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 2 star review on 16th August 2025

Paula

Serenata Flowers 1 star review on 3rd March 2025

Anonymous

Serenata Flowers 1 star review on 19th February 2025

Anonymous

666

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a great service and beautiful flowers”

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Posted 7 years ago

“They always deliver on time. Flowers very fresh and well presented. Easy to order on line. Would recommend.”

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Posted 7 years ago

“Placed the order on Thursday for next day delivery. Flowers got delivered Friday at 6:30pm! These flowers were for someone special. They got delivered too late. Now the flowers are in the box in the mailroom over a long bank holiday weekend.”

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Posted 7 years ago

“The proud new parents were very happy with these flowers,said they were very pretty! I have,nt seen them but they were delivered promptly and driver was very curtious.”

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Posted 7 years ago

“A very nice display of flowers delivered on time.”

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Posted 7 years ago

“Excellent service with regular updates and the flowers are beautiful.”

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Posted 7 years ago

“Quickly arranged via email and delivered. Good information re delivery.”

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Posted 7 years ago

“I did not see them obviousley, living in West Yorkshire myself. But my cousin rang me to say were beautiful.... thanks so much. June Dixon ... west Yorks”

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Posted 7 years ago

“Ordered flowers on Wednesday for my aunt who losed her son . Still waiting on the delivery A disgrace as my credit card was charged right away. I live in Canada so was hoping to use this service more. Very unlikely now unless they prove me wrong and these flowers get delivered today,”

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Posted 7 years ago

“We are still awaiting for flower ordered on wednesday of this week to be delivered to Tracy snow which was due to be delivered yesterday. No phone number where we can call is a poor business to deal with and will mot use again nor recommend”

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Posted 7 years ago

“Flowers and birthday cake were lovely and appreciated by the recipient. I guess the hand cream I also ordered wasn’t in stock though, as chocolates were delivered instead. Unfortunately that meant my message in the card didn’t really make sense, but apparently the chocolates were enjoyed anyway.”

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Posted 7 years ago

“Very disappointed with the flowers, they were wilting and looked past their best. Definately not good value for money. Will not be using Serenata Flowers again.”

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Posted 7 years ago

“I sent the flowers to a friend ,and they were very pleased with them and they cheered her up”

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Posted 7 years ago

“Great service and choice”

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Posted 7 years ago

“Beautiful flowers delivered day after ordering, very easy transaction would definitely use again. Thank you!”

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Posted 7 years ago

“Efficient and easy website to use! Very informative about the delivery and beautiful flowers!”

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Posted 7 years ago

“Easy to order, plenty of choice and delivered on time. What more could you want.”

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Posted 7 years ago

“Brilliant service. You made our daughter very happy. Many Thanks Robert and Mary”

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Posted 7 years ago

“Great prices, lovely flowers and good delivery/communication. Thank you!”

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Posted 7 years ago

“Excellent service. Punctual delivery. Was kept updated at all times via email. Fantastic value. Will be using Serenata again”

Helpful Report

Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,980 reviews