Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,016 Reviews

56 %

of reviewers recommend Serenata Flowers

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Metrics

3.4

Based on 6,016 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 46%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“By delivering the flowers so quickly and on time thank you.”

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Posted 8 years ago

“Not a good service this time. Ordered same day flowers on 08/05 - not delivered. You suggested an email went to my junk folder - no it did not. Flowers finally delivered 24 hours late - 09/05. This has caused me grief. Check all the emails I sent chasing this order.”

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Posted 8 years ago

“Prompt delivery service. Absolutely beautiful bouquet. Product received exactly as described on website.”

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Posted 8 years ago

“1st class service, informed of every detail ,thank you.”

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Posted 8 years ago

“Easy to use site, flowers sent to mum and friend beautiful as usual. Decent pricing. Will keep using as always!”

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Posted 8 years ago

“Easy to order, good price and quick delivery”

Serenata Flowers 5 star review on 9th May 2018

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Posted 8 years ago

“My sister was very pleased with her flowers, I was kept up to date with all details of despatch and delivery. Very happy customer!”

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Posted 8 years ago

“Delivered on the stipulated day; recipient seemed happy. No idea what the flowers looked like: I was 3,300 miles away at the time.”

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Posted 8 years ago

“Great choice, great price and a pretty flash bunch of flowers delivered correctly”

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Posted 8 years ago

“On time on budget & beautiful. Job well done”

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Posted 8 years ago

“Great prices great communication and I rate this company ✌🏼👍🏼”

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Posted 8 years ago

“ordered 2 bunches of flowers the lilly's were fab, the other bunch i got were like a bunch of weeds the price i paid did not reflect the flowers i got!”

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Posted 8 years ago

“The flowers were delivered to the wrong hospital despite having the correct address. It took 3 days from the order to receiving them and I had to locate their whereabouts - no help from the company. I will certainly advise people not to use Serenata Flowers - extremely disappointing service.”

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Posted 8 years ago

“Delivered in time and great quality”

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Posted 8 years ago

“Flawless experience. Flowers delivered next day as promised. Will use again, thanks!”

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Posted 8 years ago

“The flowers were absolutely beautiful and arrived at the time I ordered. The blooms were top quality and they look even better today (4 days later). They came with comprehensive care instructions. I will not hesitate to use Serenata Flowers again”

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Posted 8 years ago

“Due to be delivered on the 5th of May, not actually delivered until the afternoon of the 8th of May - not much point using a company that cannot be trusted to do what it says it will. :(”

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Posted 8 years ago

“Flowers arrived next day within hour slot provided”

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Posted 8 years ago

“Very happy each time I've used them”

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Posted 8 years ago

“A beautiful bunch of flowers, delivered on time and at a good price. What more can you ask for?”

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Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,016 reviews