Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,026 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 6,026 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 16%
Customer Service
Communication Channels	Email

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely flowers, good price however next day delivery left a lot to be desired in so much as they were not delivered in 7.30pm. Would use them again.”

Helpful Report

Posted 8 years ago

“Great service”

Helpful Report

Posted 8 years ago

“Excellent service beautiful fresh flowers and delivered safely. Greatly appreciated by the recipients.”

Helpful Report

Posted 8 years ago

“I needed flowers delivering to my cousin in Swadlincote for her 80th Birthday. I ordered the day before the birthday a very reasonably priced bouquet which was delivered the next morning as planned - I received a call from my cousin who was delighted with them. So well done Serenata!”

Helpful Report

Posted 8 years ago

“Good value, deliver on time, used them before and will use them again!”

Helpful Report

Posted 8 years ago

“Good value, deliver on time, used them before and will use them again!”

Helpful Report

Posted 8 years ago

“Beautiful, eye catching and absolutely stunning spray that added a burst of sunshine to my daughters 16th birthday. The order was delivered in perfect time to be enjoyed by our guests. Thank you so much and you’re service which has already been highly recommended and will be my first choice ❤️”

Helpful Report

Posted 8 years ago

“I can always rely on Serenata for a great service and beautiful flowers”

Helpful Report

Posted 8 years ago

“Easy to order speedy delivery”

Helpful Report

Posted 8 years ago

“I paid for delivery "Guaranteed Before 10:30am" but the flowers didn't arrive until 10:54.”

Helpful Report

Posted 8 years ago

“Absolutely fantastic have used them for delivery in Scotland and England Excellent service”

Helpful Report

Posted 8 years ago

“Easy to order, great feedback, constant updates of delivery status, very customer friendly, superb service.”

Helpful Report

Posted 8 years ago

“Fab flowers delivered on time”

Helpful Report

Posted 8 years ago

“My chosen arrangement was delivered in good time and condition. My friend was very pleased with it and sent me a photo. It looks lovely.”

Serenata Flowers 5 star review on 12th May 2018

Helpful Report

Posted 8 years ago

“The products ordered arrived in a good condition and on the day requested.”

Helpful Report

Posted 8 years ago

“On time delivery excellent quality”

Helpful Report

Posted 8 years ago

“The flowers were very nice, really great, impressive bunch, lovely combination. Truly beautiful. Delivery was whole other story. I am not reducing the staring because it has nothing to do with the flowers. Despite that I wrote exactly: Ground Floor, walk up the stairs, press the buzzer on your right which says "Ground Floor", while I was at home, the flowers were still dumped in the corner of neighbour's basement flat in a manner that the bunch was leaning to the side and crushing the flowers. The flowers were in very strong and clearly expensive box which was taped so badly at the bottom, that the flowers almost had fallen through. HOPE THIS WILL HELP TO IMPROVE THIS MNOR ISSUES.”

Helpful Report

Posted 8 years ago

“Great service”

Helpful Report

Posted 8 years ago

“Awful customer service. Do yourself a favour and go elsewhere”

Helpful Report

Posted 8 years ago

“living in Australia, serenata flowers are fantastic for getting flowers to my mum who is in the UK. Marvellous service every time.”

Helpful Report

Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,026 reviews