Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,022 Reviews

56 %

of reviewers recommend Serenata Flowers

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Metrics

3.4

Based on 6,022 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 18%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers were beautiful and reasonably priced for the size. I ordered the day before i needed them and they arrived on time”

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Posted 8 years ago

“The flowers were ok but the delivery let them down..They did not knock at the door, or ring the bell, just left the flowers lying on the step..Only pure luck they were found! Not happy...”

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Posted 8 years ago

“Well never delivered on the day i selected arrived a day later and my daughter was not impressed, they looked like they had been pulled out of a bin and a day later they are dead, i only have a photo on my phone not able to send it i want a refund now very disappointed.”

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Posted 8 years ago

“Some flowers arrived damaged and broken, but the delivery time was impressive. Order number 228061351”

Serenata Flowers 2 star review on 21st January 2018

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Posted 8 years ago

“Good and speedy service, and the customer service line was so helpful, after I left out a line on the address.... thank you 😊”

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Posted 8 years ago

“Very good service and flowers were beautiful”

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Posted 8 years ago

“Easy to use website and excellent offer of next day delivery (free!)”

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Posted 8 years ago

“Great communication”

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Posted 8 years ago

“Great service, did exactly what they said on the label! Flowers were received when they were meant to, I had updates about the delivery very and the recipient was very happy with the flowers. Very good service👍”

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Posted 8 years ago

“Super to deal with them and excellent flowers”

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Posted 8 years ago

“Flowers never arrived, was refused a refund. Customer service is a disgrace. DO NOT ORDER from serenata flowers!!”

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Posted 8 years ago

“My friend said they were lovely and I will use your service again thank you”

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Posted 8 years ago

“What I ordered was actually delivered. The process was efficient and I was kept up to date on every step toward delivery, fantastic service”

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Posted 8 years ago

“Easy and clear ordering. Very good price compared with others in the area. Great delivery service and they kept in touch on the day of delivery.”

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Posted 8 years ago

“Beautiful choice of arrangements, the company kept me well informed on my delivery including when the flowers had been dispatched and delivered , Excellent choice of extras, I ordered the vase as an extra , what a brilliant idea, I only wish you delivered In my area I would definitely only use this company for all my flower requirements”

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Posted 8 years ago

“Recipient said flowers very beautiful. With no delivery charge and I was kept informed regarding delivery”

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Posted 8 years ago

“Easy to use, lovely flowers, friend very happy, excellent delivery, would use again ..”

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Posted 8 years ago

“Bought a beautiful bouquet for my Grandmothers birthday. Excellent choice - excellent prices - excellent service. Thanks!!”

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Posted 8 years ago

“It was so easy to order the flowers on line. I was kept updated on the delivery aspects of the bouquet even right up to the door. Once again my friends were really pleased with their bouquet. I shall definitely be recommending you to all my friends.”

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Posted 8 years ago

“Easy to use and I was kept well informed about the delivery.”

Helpful Report

Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,022 reviews