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Serenata Flowers Reviews

3.4 Rating 6,026 Reviews
56 %
of reviewers recommend Serenata Flowers
3.4
Based on 6,026 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 16%
Customer Service
Communication Channels
Email

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Serenata Flowers 1 star review on 14th March 2026
John
Serenata Flowers 1 star review on 14th March 2026
Sean
Serenata Flowers 1 star review on 19th September 2025
Philip
Serenata Flowers 1 star review on 14th September 2025
Jill Smith
Serenata Flowers 1 star review on 14th September 2025
Jill Smith
Serenata Flowers 2 star review on 16th August 2025
Paula
Serenata Flowers 2 star review on 16th August 2025
Paula
671
Anonymous
Anonymous  // 01/01/2019
“Beautiful pose of flowers from Serenata - it made the wife's day on Valentines Day...!! I can't thank you enough.”
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Posted 8 years ago
“I have two bouquets delivered to different people for different occasions and they have arrived on time and the flowers were beautiful. Highly recommend them xxxx”
Serenata Flowers 5 star review on 16th February 2018
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Posted 8 years ago
“The delivery was on time and they kept in touch to let me know when they would be delivered and a further update when they were delivered. First class customer service.”
Serenata Flowers 5 star review on 16th February 2018
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Posted 8 years ago
“Ordered flowers for Valentine’s Day when my wife got home they had apparently left them under my car with car a ballon and was not there when I looked instead of leaving with a neighbour when I contacted them they said under investigation and not heard anything else or offered any compassion do not use!”
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Posted 8 years ago
“Very easy to order and lots of choice. Havent seen the flowers i ordered but im sure they were lovely.”
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Posted 8 years ago
“Recommended”
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Posted 8 years ago
“Nice flowers delivered on time”
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Posted 8 years ago
“Very disappointed with the flowers small and the roses were Brown at the edges I wouldn't use you again or recommend.”
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Posted 8 years ago
“Fast delivery”
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Posted 8 years ago
“The flowers were stunning and arrived at a reasonable time. The lady was polite and my wife was over the moon. All good, thanks.”
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Posted 8 years ago
“Flowers arrived on time and looked great”
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Posted 8 years ago
“Received flowers on time but when unpacking found they were damaged. Emailed Serenata and they sent a complete replacement bouquet . I cannot highly praise this company enough , definitely use them again. Many Thanks. M J Emmett”
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Posted 8 years ago
“Flowers are a high quality, delivered on time and good value.”
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Posted 8 years ago
“Have used Serenata flowers many times and have never been disappointed”
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Posted 8 years ago
“Excellent service and a lovely product. Delivered when they said it would be and I will certainly use again and recommend.”
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Posted 8 years ago
“No flowers delivered No special note delivered No one to speak to Very uncaring company Only good at taking your money”
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Posted 8 years ago
“did not make me happy I know it was valentines day bu t flowers did not arrive till nearly 7 oclock somebody banged on front door did not wait for a response dumped on front doorstep and left very poor service,”
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Posted 8 years ago
“Easy ordering process and flowers arrived on time to their destination, however upon receiving the Valentine’s Day flowers, my girlfriend open the box to discover that half the roses had already perished and even the roses that hadn’t were already discoloured and dying. Not what I was expecting after what I’d paid. Will not be using again. Disappointing”
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Posted 8 years ago
“Flowers were delivered in great condition and my other half loved them :) :)”
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Posted 8 years ago
“It was for my husband for valentines day..The flowers were fresh and delivery was on timee..He was a happy chappyy☺️☺️ Thankyou Serenta flowerss👍🏻👍🏻”
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Posted 8 years ago
Serenata Flowers is rated 3.4 based on 6,026 reviews