Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,026 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 6,026 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 16%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers didn't arrive until 6pm and were very badly damaged when they did arrive, the few stems that there were! I paid £35 for the flowers and upgraded to the deluxe option for my mother's 60th birthday as a special surprise however would have received better quality and more stems for around £10 from the supermarket. Very very disappointed. Will not be using again.”

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Posted 8 years ago

“Fantastic flowers and a great price Free delivery Tracking on the order Up to date emails on delivery All round brilliant service thank you for putting a smile on someone’s face when they received them I will recommend you and use again Regards Andrea”

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Posted 8 years ago

“Great thank you”

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Posted 8 years ago

“The flowers were delivered in a timely fashion and were much appreciated by the recipient. Thank you.”

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Posted 8 years ago

“Easy on line ordering. Several messages so progress of order straightforward to follow.”

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Posted 8 years ago

“Excellent service, professionally arranged flowers , would use again”

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Posted 8 years ago

“Really lovely flowers thank you”

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Posted 8 years ago

“Decided day before my mother's birthday to send flowers as a little extra something, I had scanned other online florists but Serenata was good value and able to deliver next day (a sunday) which other florist could not do even though they say next day delivery. Had an email to inform me it was being made and then another to say it was delivered all within 24 hours. A very happy customer and Mother!”

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Posted 8 years ago

“I ordered these flowers from Newcastle upon Tyne to be delivered to Stourbridge in the West Midlands as I was not able to attend my cousins funeral, I got some feedback from a relative about the wreath she said the flowers were beautiful. Thanks Serenata”

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Posted 8 years ago

“100% positive!!!!!!”

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Posted 8 years ago

“Order straightforward and easy and delivered promptly on a Sunday!”

Serenata Flowers 5 star review on 25th June 2018

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Posted 8 years ago

“Lovely flowers my niece was very pleased and they did arrive on time, and when they said they would. I was also kept in touch with a email saying they had been delivered. They were good quality and price, I will definitely use again unlike the last ones who did not deliver my sisters funeral flowers at all. Unforgivable.”

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Posted 8 years ago

“Best flowers in Eastbourne! Best support! Thanks for perfect delivery!”

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Posted 8 years ago

“Kept informed. Delivery on time. Recipient very pleased. Job done. Would be good if wine was on extra option.”

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Posted 8 years ago

“Excellant service and good product”

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Posted 8 years ago

“Very disappointed, I paid nearly £50 for flowers for my mum & dad 40th wedding anniversary and I would have been better getting them from a garage !!! They had been smashed about by the courier so the very few stems that were in the box were broken . Would never buy from them again .”

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Posted 8 years ago

“Recipient was delighted, quick delivery and being kept informed was a bonus. Will,definitely use you again.”

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Posted 8 years ago

“The flowers and the delivery were without complaint. Thank you!”

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Posted 8 years ago

“Great quality, delivery as expected. Would definitely use again”

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Posted 8 years ago

“I ordered for a friend who had just received some bad news. They arrived as requested the next day and I had a message to say that they had bought a tear to her eyes as they were so beautiful. The website is easy to use and they were very reasonably priced so overall I'm very happy.”

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Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,026 reviews