Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,353 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thailand you very much.”

Helpful Report

Posted 6 years ago

“The goods arrived a week later than expected and I didn't get an e-mail with a tracing number until I sent an e-mail requesting it. That is the bad bit but that is mainly due to the postal system being very busy at the moment. The good news is that everything arrived extremely well packaged and I am very happy with the quality of the goods I ordered. I am also happy with the range of good available (some goods I bought I have never seen elsewhere) and the price I got them for. Overall very happy.”

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Posted 6 years ago

“Awesome shop. Transit to Poland about working days 12 days. Everything was good. Support was original.”

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Posted 6 years ago

“I have ordered 2 framesets from this service and they have arrived within 2 weeks in excellent condition. The customs support is super helpful and responds quickly.”

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Posted 6 years ago

“I receved my item all is good Bicyclehero.com they are a good seller!. Thank you very much!.”

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Posted 6 years ago

“You were the only reputable distributor who stocked the particular bicycle light brackets that I was after but charged a decent price and delivered in tact my order. I would have liked a speedier delivery but I opted for the cheaper delivery option so my fault. Thank you.”

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Posted 6 years ago

“Delivered as promised.”

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Posted 6 years ago

“The product I ordered is very resonable and delivered faster than I expected.”

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Posted 6 years ago

“Sent wrong size writing the XXL is like a US XL. Also the return process is a complete joke. Have to send reminders, delivery confirmations etc. Still no sign if I will get my right order or refund.”

Helpful Report

Posted 6 years ago

“Will never buy from them again, ordered two items, one was the wrong size, a seat, ordered a medium got a small and the other never showed. It took forever for them to ship and when I finally got half my order I was disappointed that it was totally wrong. So I emailed them, quick reply, then they asked if I could send some photos, ok fair enough but can't take a photo of something that's not there can I. Then their answer was send the seat back but can't replace it because I had already installed it, that's cool but why the hell would I send it back!. These guys might like riding their bike with no seat but I would find that uncomfortable. So all i wanted was them to send the missing item and when I asked them too the emails stopped, no reply. Never again.”

Helpful Report

Posted 6 years ago

“Color combination I ordered was not available and they let me know options quickly and made me a happy customer”

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Posted 6 years ago

“Item arrived reasonably quickly with free standard shipping. Item was priced very competitively and arrived in excellent condition”

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Posted 6 years ago

“good product and fast delivery”

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Posted 6 years ago

“Order was received. Item is of very good quality. Thank You.”

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Posted 6 years ago

“Thank you very much, my item has arrived.”

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Posted 6 years ago

“All stuff were well packed and arrived ok.”

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Posted 6 years ago

“Very pleased with purchase. Very well packed no damage to glass”

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Posted 6 years ago

“I bought a lock. It was the best price I found all over the internet and the shipping cost was like any domestic ones within the US. But, apparently, it came from Korea to the US. It eventually took a couple of weeks to be delivered, but the wait was worth it, overall. I would buy it again.”

Helpful Report

Posted 7 years ago

“Products arrived as described. Thank you”

Helpful Report

Posted 7 years ago

“1 month has passed and still not received my order, customer service stinks, last response 2 weeks ago that my order has shipped but after several more inquiries I no longer get any responses from this company no idea if my order will ever arrive. Quick to take your money. Stay away. I would rank them with 0 if I could.”

Helpful Report

Posted 7 years ago

Sewoong International is rated 3.7 based on 1,353 reviews