Shackleton Reviews

Name: Shackleton
Rating: 4.78

4.8 Rating 832 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Shackleton 5 star review on 13th July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products. Timeless quality both in terms of design and materials.”

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Posted 5 years ago

“I'm a true advocate of the brand outstanding quality and service”

Shackleton 5 star review on 20th December 2019

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Posted 5 years ago

“The stuff are fabolous bit unfortunately 3 out of 4 gloves I bought have been stolen (read the feedback I 've sent you) so you definately need to find another way of shipping”

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Posted 5 years ago

Dear Marina, That is bad news! We'll send out some replacements for you today. Best wishes Charlie

Posted 5 years ago

“Excellent products. I have jackets, jumpers and boots and they are my favourite items to wear in inclement weather. Long may this young company continue. It is good to see a British company making and selling British goods.”

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Posted 5 years ago

“Great products and service excellent”

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Posted 5 years ago

“Thanks to the team for the efficiency and quality things! Just fine. I'll be your client. Oleg Kiselev”

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Posted 5 years ago

“Lovely t-shirt. Warm, comfortable, looks good even on my 40 something dad bod.”

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Posted 5 years ago

“After initial hiccough in order , customer service was excellent.”

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Posted 5 years ago

“Technology led with a key focus on heritage. A great combination and fantastic quality.”

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Posted 5 years ago

“Very highly recommended. Very high quality and performance. Very happy.”

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Posted 5 years ago

“Absolutely loving my pilot jacket, beanie and zip sweater! The jacket has been particularly welcome given my need for warmth and dryness this season on my motorcycle in the city and hiking in the Scottish Highlands. Getting lots of compliments on it too, which is nice! Thanks Shackleton team for such well designed and cozy products.”

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Posted 5 years ago

“Excellent quality products. Prompt efficient delivery.”

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Posted 5 years ago

Shackleton is rated 4.8 based on 832 reviews