Login
Start Free Trial Are you a business? Click Here

Shackleton Reviews

4.8 Rating 849 Reviews
94 %
of reviewers recommend Shackleton
Company Reviews Product Reviews
1,088
 Metrics
4.8
Based on 849 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Shackleton Reviews

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Simon Rogers
Verified Buyer
“Bit of a mixed bag. Jumper didn’t arrive for a month but I was sent a complimentary sweater which was very nice. Unfortunately the jumper just didn’t fit me when it turned up so I returned it. That was about 6 weeks ago and I haven’t as yet had the refund.”
Helpful Report
Posted 5 years ago
Alan Pierce
Verified Buyer
“I live in Florida, USA. I bought my Shackleton because a friend of mine is absorbed in the Shackleton mystique, not because I need Shackleton clothing living in Florida. The quality is good, but the merino t-shirt I bought was not as warm as I thought it would be. It is very comfortable but I am able to wear it as an undershirt in Florida and I am not too hot.”
Helpful Report
Posted 5 years ago
OLEG Kiselev
Verified Buyer
“Thanks to the team for the efficiency and quality things! Just fine. I'll be your client. Oleg Kiselev”
Helpful Report
Posted 5 years ago
Paul Mackay
Verified Buyer
“Lovely t-shirt. Warm, comfortable, looks good even on my 40 something dad bod.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“After initial hiccough in order , customer service was excellent.”
Helpful Report
Posted 5 years ago
Mark Payne
Verified Buyer
“Technology led with a key focus on heritage. A great combination and fantastic quality.”
Helpful Report
Posted 5 years ago
Neil Fleming
Verified Buyer
“Very highly recommended. Very high quality and performance. Very happy.”
Helpful Report
Posted 5 years ago
Patrick Walker
Verified Buyer
“Absolutely loving my pilot jacket, beanie and zip sweater! The jacket has been particularly welcome given my need for warmth and dryness this season on my motorcycle in the city and hiking in the Scottish Highlands. Getting lots of compliments on it too, which is nice! Thanks Shackleton team for such well designed and cozy products.”
Helpful Report
Posted 5 years ago
Andrew Scott
Verified Buyer
“Excellent quality products. Prompt efficient delivery.”
Helpful Report
Posted 5 years ago
Shackleton is rated 4.8 based on 849 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request