Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 943 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 943 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Shackleton 5 star review on 21st March 2026

Anthony Brown

Shackleton 5 star review on 18th March 2026

Anonymous

Shackleton 5 star review on 31st December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 20th November 2025

JuanCarlos Gonzalez

Shackleton 5 star review on 20th October 2025

Chris Turner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the quality of the products.the only downside was it took 2 days to get my e- mail answer on my order.a big shout out to Jamie customer service manager helping me out.”

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Posted 6 years ago

“ordered 3 items only received 2, wrote 2 letters , no response”

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Posted 6 years ago

“I have recently purchased a few pieces from Shackleton. The brand is new to me but the team, service, design, cut and the quality are all absolutely first class. I am still finding neat little touches that really set them apart. I have not exactly tested them to destruction yet, but they superb garments from a fledgling British brand with a great ethos. They deserve every success. See you next season, Shackleton. Best regards Nicholas Stillman”

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Posted 6 years ago

“bought before from shackleton that is why i keep coming back.”

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Posted 6 years ago

“Very shabby at the moment, hopefully things will get better.”

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Posted 6 years ago

“Great quality items and service was quick & professional. Shackleton are keeping me warm during my COVID limited exercise!”

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Posted 6 years ago

“Excellent. Stylish. High Quality. British made. Great Service.”

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Posted 6 years ago

“A company that produces very fine clothing - they are well made of quality material with nice finishing touches such as the labels with Shackleton quotes on and the distinctive logo.”

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Posted 6 years ago

“Great British company excellent quality garments.”

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Posted 6 years ago

“Superb quality and customer service. Very happy and recommended. And British made! Highly recommended. Thanks.”

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Posted 6 years ago

“Brilliant company.”

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Posted 6 years ago

“Expedition gear with expedition quality and looks to match.”

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Posted 6 years ago

“My order got lost.shackleton couldn’t find it with the tracking number.so what did Shackleton do since what I ordered was no longer available.they upgraded my order with the nimrod & hero sweater & Vincent baselayer ..this really blew my mind.i never had a company do this for me.bravo to Shackleton .best customer service & best quality products.thank you again for going above &beyond.”

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Posted 6 years ago

“A quality company. Always satisfied with my purchases!”

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Posted 6 years ago

“I love the quality of all the products. Customer service is outstanding.”

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Posted 6 years ago

“I love the quality of all the products.customer service is outstanding.”

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Posted 6 years ago

“Had to return the first item because I ordered the wrong size. Slight delay in sending out the replacement but I was given a free scarf to compensate. No hesitation in recommending Shackleton - nice people, good customer service and excellent products.”

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Posted 6 years ago

“Fantastic products, great prices and excellent service. Very happy with my purchases and will definitely use again.”

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Posted 6 years ago

“I’ve had the photographer’s jacket for 2 weeks. The temperature in Chicago has been 24-45 degrees during this time so I haven’t yet experienced extreme temperatures. The jacket seems very warm though. I like the design very much and love the large pockets as a photographer. I do wish there was a waist cinch to tighten the fit a little. My only complaint is it’s a little tight under the arms because of the high zipper placement. Overall, I’m happy with the jacket so far.”

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Posted 6 years ago

“Excellent quality British made garments at a good price”

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Posted 6 years ago

Shackleton is rated 4.8 based on 943 reviews