Login
Start Free Trial Are you a business? Click Here

Shackleton Reviews

4.8 Rating 849 Reviews
94 %
of reviewers recommend Shackleton
Company Reviews Product Reviews
1,088
 Metrics
4.8
Based on 849 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Shackleton Reviews

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mike Rosenberg
Verified Buyer
“Love the quality of your products.it would be nice if the measurements were in inches also.i always have to leave your website and Google centimeters to inches converter.thank you for posting the model with his height & chest measurements.and what size he was wearing.it helped me pick the correct size for me.just would like to see the measurements in inches also.peace out.”
Helpful Report
Posted 5 years ago
Colin Barton
Verified Buyer
“Excellent service and delivery. Really like the ethos of the brand.”
Helpful Report
Posted 5 years ago
Mike Rosenberg
Verified Buyer
“Love the quality of your products”
Helpful Report
Posted 5 years ago
Mark Kenny
Verified Buyer
“I have several items of Shackleton clothing...down jacket/ Hero sweater/ merino zip top/ scarf...ALL are excellent quality and the service from Shackleton London is impeccable. Thoroughly recommend the products and the company...the Boss himself would be impressed! Nice to have UK made clothing with both an ethical stance and the Shackleton "back-story"...admired Sir Ernest and his achievements and leadership for years...ever since I wrote my University thesis on him back in 1982!!!”
Helpful Report
Posted 5 years ago
Komkrit Kietduriyakul
Verified Buyer
“Very good jacket which renders different experience. Nonetheless, the packing bag is too small. Very difficult to put the jacket in there. When I took out the jacket from the back, it was crumpled. Not ready to use. It took a day to dissolve.”
Helpful Report
Posted 5 years ago
Peter Hall
Verified Buyer
“Purchased it in January 2020. Love it. Just returned from Toronto. Cold. Great protection as well as with the rain in New York City. Great purchase. Very happy. Thank you.”
Helpful Report
Posted 5 years ago
Mark Moses
Verified Buyer
“I am constantly on the look out for slightly more obscure brands that produce good of the very highest quality and that have a past history and keep that originality. I have met my match. We visited your Duke street branch had the most wonderful service in fact I went back about a week later to purchase another garment. What a winner this brand is can’t wait to see what’s lined up next. Please please don’t get to big stay small and very exclusive I just love it.”
Helpful Report
Posted 5 years ago
James Carroll
Verified Buyer
“Great brand, creating amazing clothing that is tried and tested in the most arduous conditions.”
Helpful Report
Posted 5 years ago
Oly Barnsley
Verified Buyer
“Very pleased with my purchase. I'll definitely be returning for something else.”
Helpful Report
Posted 5 years ago
Zak Din
Verified Buyer
“Just a great wholesome brand, if you want high quality mixed with unique this is the brand.”
Helpful Report
Posted 5 years ago
Michael Deery
Verified Buyer
“Bought a neck warmer last year, wanted more but they have changed the design. Bought a High top beanie recently but unfortunately too big.!”
Helpful Report
Posted 5 years ago
Nathan Davis
Verified Buyer
“Great service and even better coat. Was looking at Canada Goose and Moncler coats but plumped fir this due to it being a British company and the fact it doesn't use real fur. So impressed with it, so warm you can just wear a t-shirt under it. Great piece.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very good on-line service, and very fast delivery. Congratulations.”
Helpful Report
Posted 5 years ago
John Forsyth
Verified Buyer
“Excellent service and they listen to you.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Good solid British Kit.”
Helpful Report
Posted 5 years ago
Gail Paterson
Verified Buyer
“I bought a gift for my husband which I haven't given to him yet, but it was easy to order,really well packaged and delivered on time.”
Helpful Report
Posted 5 years ago
Michael Reece
Verified Buyer
“Very knowledgeable, helpful and friendly service”
Helpful Report
Posted 5 years ago
Robert Lee
Verified Buyer
“I have no purchased a few items of knit ware from Shackleton and I’m a big fan of the brand and what it’s about. The clothing fits well, feels good and the materials are great. I look forward to the range expanding.”
Helpful Report
Posted 5 years ago
Justin Haslam
Verified Buyer
“Very helpful customer services and wonderful, top quality gear.”
Helpful Report
Posted 5 years ago
Salem Almheiri
Verified Buyer
“I love the design and the materials you used.”
Shackleton 5 star review on 29th January 2020
Helpful Report
Posted 5 years ago
Shackleton is rated 4.8 based on 849 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request