Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 947 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 947 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Shackleton 5 star review on 21st March 2026

Anthony Brown

Shackleton 5 star review on 18th March 2026

Anonymous

Shackleton 5 star review on 31st December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 20th November 2025

JuanCarlos Gonzalez

Shackleton 5 star review on 20th October 2025

Chris Turner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was drawn to Shackleton originally because the classic Ernest Shackleton jumper and I thought if I was going to wear one jumper, then that would be the one. But it was another couple of years before I actually bought it, kept coming back to the website and wondering maybe, maybe not. I regret not getting it earlier, and it has had plenty of outings since. As have a few other Shackleton items - the merino Tshirts are great for activity layering and I use the thinner weight jumpers when the weather picks up. I bought a Tom Crean hat for my brother's birthday and as soon as he saw it, he said "Tom Crean".”

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Posted 5 years ago

“Excellent products, excellent service, cannot find fault just praise!”

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Posted 5 years ago

“Delivery was super fast. The product is amazing much better than i tought”

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Posted 5 years ago

“Great fit and quality”

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Posted 5 years ago

“Superb British Company I have supported this brand from the start and have many items from their superb parkas, gilets to their excellent knitwear. Quality, craftsmanship and attention to detail coupled with outstanding customer service I cannot fault this brand.”

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Posted 5 years ago

“I have purchased several sweaters from Shackleton and the product quality is excellent. However unfortunately the last order I placed for two sweaters did not go so well. I am still waiting for the delivery of the Nelson Merion Base Layer that I ordered? The first sweater arrived in mid-December and I am still waiting for the second? However, I believe their products are excellent and I would recommend them to a friend.”

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Posted 5 years ago

“I bought the jersey as a Christmas gift for my son in Scotland. He is beyond delighted with it.”

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Posted 5 years ago

“Excellent clothing, beautiful designs, quality traditional materials.”

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Posted 5 years ago

“Easy to order, quick delivery, great quality lambswool sweaters. Love wearing my Shackleton’s.”

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Posted 5 years ago

“First class service and product. Sizing spot on fits perfectly.”

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Posted 5 years ago

“I found Shackleton very responsive and helpful. Would definitely deal with them again and recommend their service and products”

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Posted 5 years ago

“After purchasing the first Shackleton (Endurance), I was so impressed with the quality and features, I had to get the Escape and the Pilot — all for different purposes. My favourite is the Escape, not only because of the colour (orange), but it is incredibly warm and toasty. Practicality and features were the driving factors, but also great style. I have owned many different makers of down parkas, and Shackleton is among the very best.”

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Posted 5 years ago

“Always impressed with the service and quality of the Shackleton brand .”

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Posted 5 years ago

“This is an absolutely amazing coat! Light, non-restrictive for movement and yet incredibly warm. I've already tested it in -12 degrees C and felt warm and protected from the elements.”

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Posted 5 years ago

“I accidentaly ordered 2 items. I immediately contacted the email address to get a returns label as specified on the web site. I emailed a second time then I emailed the info contact email address. Its been nearly 2 weeks and I still haven't had a reply. The goods are fine and delivery was OK to, butI would think that a repeat order of exactly the same item should have raised a question which could have stopped a repeat order. However There is no customer service to sort out the mistake.”

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Posted 5 years ago

“Great quality.”

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Posted 5 years ago

“Huge fan of the Shackleton brand. My dad used to tell me of the legend of Shackleton and gifted me an old bottle of his whiskey on my grad day, along with the merino base layer from you guys! Very breathable, comfortable, good stretch. Only thing is my old navy merino gained a couple holes in it over time. Had to retire that one:( Other then that, I believe you guys can make some great Henley s with the material you work with. Hope this helps!”

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Posted 5 years ago

“Excellent apparel 👌🏻”

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Posted 5 years ago

“Jamie is amazing Thanks for everything”

Shackleton 5 star review on 21st December 2020

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Posted 5 years ago

“I was really interested in the retail store first (due to the replica) and then the products. The replica was amazing and the store was fine (could use some more wall graphics or some decorations) but assuming this was due to the fact the store just opened. As for the products I ended up buying a sweater. Would have loved to buy more but think that the prices are a bit steep. It would also be nice to see some women’s knitwear. Overall I love the brand and it resonates with me. I’m hoping it’s super successful!!!”

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Posted 5 years ago

Shackleton is rated 4.8 based on 947 reviews