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Shackleton Reviews

4.8 Rating 979 Reviews
94 %
of reviewers recommend Shackleton
4.8
Based on 979 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
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Shackleton 5 star review on 21st March 2026
Anthony Brown
Shackleton 5 star review on 18th March 2026
Anonymous
Shackleton 5 star review on 31st December 2025
Robert Joseph Macaulay
Shackleton 5 star review on 17th December 2025
Robert Joseph Macaulay
Shackleton 5 star review on 20th November 2025
JuanCarlos Gonzalez
Shackleton 5 star review on 20th October 2025
Chris Turner
Shackleton 5 star review on 20th October 2025
Chris Turner
62
Anonymous
Anonymous  // 01/01/2019
Brilliant product built for extremes ,I have two jackets that have seen mountain action and they have performed in bad conditions . The people in the shop and on line have a good knowledge of the range and offer help above and beyond when you are purchasing an item. I’ve had all the top brands in extreme clothing but Shackleton takes some beating , and there is some great reading on the website which inspires you to get out into the great out doors.
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Posted 5 years ago
Top quality and finely made sweater. Natural product.
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Posted 5 years ago
Great service, top quality
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Posted 5 years ago
Great products. But a lack of information between on line order and delivery.
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Posted 5 years ago
Always impressed by the innovation/ product development whilst maintaining a commitment to expedition support and the Antarctic environment
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Posted 5 years ago
From the quality of the product to the quality of customer service excellent throughout.
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Posted 5 years ago
I had to return the gilet that I ordered it was too small even though I ordered the extra large size which it said to do on your website. Speaking to you I was told that you had a manufacturing problem,but a superb service and stylish product
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Posted 5 years ago
Quality service, great communication, I can't fault my transaction.
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Posted 5 years ago
Having bought a number of items from Shackleton London over the past 18 months, I can't say strongly enough just how good the quality is. It's not the cheapest clothing in the world, but it's some of the best made and worth every penny. A Rolls Royce isn't cheap, but look after it and it'll last you a lifetime. The same goes for Shackleton Clothing. I just wish they would bring out some more lines too. The Nelson Merino sweater is second to none......so good that I actually bought four of them.
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Posted 5 years ago
Its great to see an innovative British company performing so well and with a great product range for all weather outings
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Posted 5 years ago
Excellent product, great delivery, good value.
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Posted 5 years ago
A really great company offering really good pieces The best thing like all good things is that only people in the know realise (so far) I only wish you were on my radar when i got my parka from that well known Canadian company Not that their products are bad but they seem to attract a certain clientele
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Posted 5 years ago
Unrivalled high performance knitwear. Slim, stylish and ultimately comfortable.
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Posted 5 years ago
Great quality products
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Posted 5 years ago
It’s brilliant. It’s really brilliant. That is all I can say.
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Posted 5 years ago
Excellent quality items, stylish and practical. Very well made though definite care needed when washing wool garments to maintain shape and size. Quick delivery, excellently packaged, premium feel. The price can seem high but they are built to last.
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Posted 5 years ago
The team at Shackleton do a fantastic job. The design and attention to detail are superlative and the quality and materials are very considered, managing to combine real robustness with a little luxury. I really look forward to the bracing cold of Shackleton season!
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Posted 5 years ago
The heritage and story of Shackleton was fascinating. I’d recently seen the story on sky TV and looked into it further and came across the clothing brand. Based on testimonies and quality of garments I knew it was a quality brand.
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Posted 5 years ago
AS a family we all now have a selection of Shackleton jerseys and wooly hats. They are undoubtably the best. You really do get what you pay for. Used in well below zero in the French Alps (those were the days) and just everyday in the UK. Look good, keep their shape and always feel comfortable. Who needs more?
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Posted 5 years ago
excellent quality; painfully expensive
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Posted 5 years ago
Shackleton is rated 4.8 based on 979 reviews