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Shelter Fitness Reviews

4.8 Rating 316 Reviews

95 %

of reviewers recommend Shelter Fitness

Company Reviews

Product Reviews

4.8

Based on 316 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Shelter Fitness:

Shelter Fitness is a leading home fitness supply company based in Cranberry Township, PA. We offer quality training equipment at fair prices to help our customers achieve their health goals.

Visit Website

Phone:

(800) 839-6054

Email:

support@shelterfitness.com

Location:

Suite 620, #182
Cranberry Township
16066

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Shelter Fitness 5 star review on 1st February 2023

Shelter Fitness 5 star review on 7th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their resistance bands work great and when I had an issue with shipping, their customer service fixed my issue the same day. Great customer experience.”

Posted 2 years ago

Appreciate the kind words Austin. We are always happy to help with the logistics. Hope the bands are working out for you!

Posted 2 years ago

“Shelter Fitness customer service is superb!”

Posted 2 years ago

Thanks for the review Ron. We are always happy to help!

Posted 2 years ago

“The bands are not as durable as I thought they would be.”

Posted 2 years ago

Hi George, thanks for leaving the review! As a small US based business we stand 100% behind our products and their quality and are always happy to help with issues. As a provider for many leading gyms, athletic programs, and armed forces branches we are very confident in our offering and thousands who use our products each day. We are more than happy to offer an exchange or replacement for you if you feel you have a defective product. Just contact us at support@shelterfitness.com to get the process started. We sincerely appreciate the feedback as we work to build our brand!

Posted 2 years ago

“The website was easy to shop. I love the fabric bands and long rubber band set that I bought. Great addition to my home gym. I highly recommended Shelter Fitness products!”

Posted 2 years ago

Thanks for the feedback Shamika! As a small business, having an easy to use website is important for us, but not as much as the satisfaction of our customers. We are thrilled your happy with your purchase. Let us know if you need anything else!

Posted 2 years ago

“I wish the resistance bands come with a bar !”

Posted 2 years ago

Hi Keith, thanks for your support and feedback. We do not offer a Resistance Band bar at this time unfortunately but we are planning many new products to be released later this year. Stay tuned!

Posted 2 years ago

“The quality of the product is better than I expected. I was also grateful at how quickly my product arrived so there were no delays in the start of my fitness program. Thank you I will definitely order again”

Posted 2 years ago

Thanks for the feedback Monica. We work hard to produce a quality product at a great price. We are thrilled they are meeting your needs!

Posted 2 years ago

“I'm very happy with the resistance band set I got from Shelter. I can do a full body stretch and workout without the bulk and expense of "hard" gym equipment. I used to have a gym room full of gear, but I'm much happier now. Exercise ball, bands, rings, and a chin up bar are all I need.”

Posted 3 years ago

Thanks Greg! We are happy the band set is helping augment your home setup.

Posted 3 years ago

“Great products and great service!”

Posted 3 years ago

Thank you for the kind words Rob. We are happy you had a great experience with us!

Posted 3 years ago

“So far so good.”

Posted 3 years ago

Thanks Eric. Let us know if you need anything down the road!

Posted 3 years ago

“The 1/4", non-stick material keeps me from slipping during those long, hot yoga sessions while the guide lines makes it easier for a novice like me to be in the best possible position at all times. High quality product at an affordable price makes it a great option no matter where you are at in your practice. I love my Shelter Fitness yoga mat!”

Posted 3 years ago

Thank you for the thorough review Robert and we are thrilled the mat is working out for your needs. Let us know if you need anything else!

Posted 3 years ago

“Great product will purchase again in the future”

Posted 3 years ago

Thank you Vedran for your review. We appreciate your business and support!

Posted 3 years ago

“One of the two kettle bells I ordered was damaged in transit. Still waiting on its replacement....”

Posted 3 years ago

“All is well”

Posted 3 years ago

We appreciate the feedback Brent! Thanks for your support!

Posted 3 years ago

“Great quality IMO”

Posted 3 years ago

Thank you Gjoi for the review!

Posted 3 years ago

“I love the bands!! The quality is amazing!! Super thick and durable. I was a little skeptical at first because I am unfamiliar with the brand name, but wow!! I will certainly be buying more fitness products from Shelter Fitness!”

Posted 3 years ago

Thank you Mejia! We appreciate the support as we work to establish our young brand among the leaders in the industry. We are excited to be adding many more products later this year and would be honored if you trusted us again.

Posted 3 years ago

“Great quality bands...no obnoxious logos... Satisfied customer!”

Posted 3 years ago

Thank you Vicente! We appreciate the feedback and are thrilled they worked out for you. Let us know if you need anything else!

Posted 3 years ago

“When they finally came i was disappointed they are to small”

Posted 3 years ago

Hello Anthony. Thank you for taking the time to leave a review. We are a bit surprised at this feedback as your order was delivered the next business day with our Overnight delivery service that was selected, and all of our products have the size and specifications clearly on our website. We do our best to make it very clear what our customers are purchasing and are readily available for questions at both our support email (support@shelterfitness.com) as well as through our phone number listed on our website. We make a point to produce a quality product and are happy to stand behind everything we sell. Feel free to contact us directly if you would like to exchange this product or return it if it does not meet your needs.

Posted 3 years ago

“Product is great an came as ordered.”

Posted 3 years ago

Thanks for the support Nicholas!

Posted 3 years ago

“Delivered on time and the product is legit. I’ve gone through a few bands from other stores etc, and they’ve snapped but these bands from shelter are great.”

Posted 3 years ago

Thanks Jeff! We work hard to set ourselves apart in a competitive space through great service and selling a top quality product. We are thrilled they are working for you. Let us know if we can help in any other way!

Posted 3 years ago

“bands seam to be holding up to gym abuse , plus customers like very much.”

Posted 3 years ago

Thanks for the review Larry. We are happy they are working out for you!

Posted 3 years ago

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Shelter Fitness is rated 4.8 based on 316 reviews