Shelter Fitness Reviews

Name: Shelter Fitness
Address: Suite 620, #182, Cranberry Township
Rating: 4.78

4.8 Rating 315 Reviews

95 %

of reviewers recommend Shelter Fitness

4.8

Based on 315 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Shelter Fitness:

Shelter Fitness is a leading home fitness supply company based in Cranberry Township, PA. We offer quality training equipment at fair prices to help our customers achieve their health goals.

Visit Website

Phone:

(800) 839-6054

Email:

support@shelterfitness.com

Location:

Suite 620, #182
Cranberry Township
16066

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Shelter Fitness 5 star review on 21st September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You guys took too long to ship and deliver.”

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Posted 2 years ago

“I've been using Shelter Fitness bands and tubes over a year now. Solid products.”

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Posted 2 years ago

“Great products and outstanding costumer service.”

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Posted 2 years ago

“Got my package within days of ordering, Thanks!”

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Posted 2 years ago

“Fast shipping, equipment as described”

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Posted 2 years ago

“Good quality at a fair price”

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Posted 2 years ago

“Received the jump rope fast but it was missing a screw so I wasn't able to use it”

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Posted 2 years ago

Hi Joshua, please contact us at support@shelterfitness.com and we would be happy to send a free replacement.

Posted 2 years ago

“Everything as ordered”

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Posted 2 years ago

“Easily the best resistance bands I’ve ever bought and used. The right amount of length allows for great resistance and range of motion. Definitely recommend getting ready to order the 350lb pack and 250lb resistance band. Love Shelter Fitness”

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Posted 2 years ago

Thanks for the review Eddie...we are thrilled the bands met your expectations!

Posted 2 years ago

“Pricing was very competitive and the two day delivery sealed the deal. Nice Kettlebells. The customer service at Shelter was second to none and is what most companies theses days should model!”

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Posted 2 years ago

Thanks for the review Dave! We aren't nearly as big as some of our competitors, but we love to provide that personal touch that can only come from a smaller company who cares about customer success. If you need help with anything else don't hesitate to reach out!

Posted 2 years ago

“The resistance bands are what I expected and the service was good.”

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Posted 2 years ago

“Decent product. Sends too many emails. Does not answer a question I sent about product and its use. Good...Not overwhelmed. ABF”

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Posted 2 years ago

“Great quality, great service, very happy with purchases.”

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Posted 2 years ago

Thank you for the kind feedback Daniel!

Posted 2 years ago

“Excellent customer service and product”

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Posted 2 years ago

“There are s many companies selling similar products, but the are NOT the same. Shelter Fitness has la level of product quality and personal service that is rarely seen. I purchased 4 sets of the Tube Bands for myself and daughters and they are used every day. The metal clasps and rings set them apart from others on the market. I'm also using a set of Mini-Bands for shoulder rehab. After the sale the service is what counts. After repeated twice daily use the three lightest bands gave up. It happens. I called Matt and even though the Minis were over a year old, He Apologized and Replaced them. To my surprise Matt gifted me another Shelter Fitness product to make up for my inconvenience. Wow! Matt went above and beyond. Great Products! Great Company! Great People! I highly recommend them!!!! Louie Busalacchi, Milwaukee Wi.”

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Posted 2 years ago

“Fantastic product, with even better customer sevice!”

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Posted 2 years ago

“Your stability straps have helped me tremendously!”

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Posted 2 years ago

“Great product and speedy delivery!”

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Posted 2 years ago

“quality materials and construction. great price and fast delivery”

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Posted 2 years ago

Thanks for the review Peter!

Posted 2 years ago

“Their resistance bands work great and when I had an issue with shipping, their customer service fixed my issue the same day. Great customer experience.”

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Posted 2 years ago

Appreciate the kind words Austin. We are always happy to help with the logistics. Hope the bands are working out for you!

Posted 2 years ago

Shelter Fitness is rated 4.8 based on 315 reviews