SimpleHealth Reviews

Name: SimpleHealth
Rating: 4.55

4.6 Rating 6,688 Reviews

88 %

of reviewers recommend SimpleHealth

4.6

Based on 6,688 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5

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Phone:

3139423231

Location:

#20627 228 Park Avenue South
10003

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SimpleHealth 5 star review on 3rd August 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I actually requested to not get the generic brand of the actual brand I wanted. So I was a bit disappointed with that. Not sure who I even talk to to get the actual brand I wanted.”

Helpful Report

Posted 2 years ago

“Does not have a way to contact customer service quickly. I asked to only receive a certain pill after receiving a generic. They said they put it in my account. A month later I get a message that my chosen pill was not available and to let them know what to do. I immediately messaged back asking to wait. Apparently 1 minute is too long to respond and they sent the generic again. When I messaged back after they told me I took too long and did I want them to put on my account that I only wanted a specific brand, a month after they had already done so. So they then tried to bill my insurance again for now another pack and the insurance denied it as they just paid for the wrong pack. I am waiting for a courtesy refill of the correct brand.”

Helpful Report

Posted 2 years ago

“Convenient, sure. The doctors completely ignore any concerns or health problems you may develop from taking the birth control. Will be cancelling.”

Helpful Report

Posted 2 years ago

“It was to expensive and didn’t help me at all.”

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Posted 2 years ago

“I never received my birth control. Waited a month and still never received it.”

Helpful Report

Posted 2 years ago

“Glad that I have access to BC without insurance. Very disappointed in the communication though. It’s challenging to keep track of information with no email thread and you have to go through customer service to “speak” with a doctor. No built in communication through the site, which would’ve been more efficient and convenient. This has made it frustrating when making necessary changes and receiving updates on how to proceed.”

Helpful Report

Posted 2 years ago

“I am stopping using the pills because they caused me to bleed so much and I had such painful stomach clumps.”

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Posted 2 years ago

“Using simple health for my birth control was awesome. I loved how simple it was to just receive my perception in the mail and I never had to worry about missing a day because of a slow pharmacy.”

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Posted 2 years ago

“I can only get one refill a month through insurance using this service and they always attempt tp process it early and I end up getting notice that it cannot be filled yet and would I wish to pay out of pocket. My insurance requires zero copay so I do not ever wish to pay out of pocket and have told them this numerous times and if I go through my doctor I could get 3 refills at a time but for some reason this service does not office that so every month I get the same message and then have to write to make sure they fill it because they end up not doing it when they say they will which ultimately results in me receiving my birth control late every month due to their incompetence.”

Helpful Report

Posted 2 years ago

“This is a review specific to shipping. I understand that things can be unpredictable with shipping, especially during this uncertain time. That being said, my specific prescription needs to remain cold. When I received my prescription in June, it was barely cold. The ice packs included were warm. I almost requested a replacement due to the fact that I didn’t think it was still usable. I really do enjoy your company. But if my prescription can’t arrive to me safely and correctly then I can’t use your company out of fear for the safety of my health. If things improve I will gladly rewrite my review to reflect said changes.”

Helpful Report

Posted 2 years ago

“The first year i was with you guys was great didn’t have any problems, however, when it was time to renew my subscription they told me no because I vape and my BMI was to high that I could only have this one pill and they would not listen to me. If I am to take the pill I will get pregnant because I will forget to take it on then I already forget to take my regular medication on time”

Helpful Report

Posted 2 years ago

“The last 2 shipments came in late. The one for last month was said to be delivered but wasn’t. This months is delayed for some reason. Before the lost pack, everything was great”

Helpful Report

Posted 2 years ago

“No one has been answering my texts!”

Helpful Report

Posted 2 years ago

“Simple Health has poor customer service. I had severe effects of the birth control, and I contacted customer service. It took them almost a week to reply back.”

Helpful Report

Posted 2 years ago

“Took longer than expected to receive after my prescription was approved. Did not like the fact that there was not a portal capability to keep track of the previous conversation had with the physician/team.”

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Posted 2 years ago

“Still bleeding after 4 weeks of taking this pill.”

Helpful Report

Posted 2 years ago

“I started on the patch. I have used it in the years past. For some reason, the ones I have are bot stying out for more then two days :(. I make sure my skin is clean and dry prior to applying.”

Helpful Report

Posted 2 years ago

“Convenient but I specifically requested the exact BC that I was on before and that I wasn't ok with receiving a generic version, but they gave me a generic or different version anyway that agree with my body.”

Helpful Report

Posted 2 years ago

“Too much packaging, not sustainable. Disappointed that my second order would’ve had a $200 copay despite there being no copay for the first order of the same med.”

Helpful Report

Posted 2 years ago

“I cancelled my subscription & was charged for a full new set of pills over 6 months later. Hormonal birth control made me absolutely insane & I would not recommend it to anybody who isn’t taking it for the purposes of controlling a health concern (endometriosis/etc.)”

Helpful Report

Posted 2 years ago

SimpleHealth is rated 4.6 based on 6,688 reviews