“I ordered my items at about 5.00pm on Friday then receive them at 2.00pm saturday The next day. at the time I could not get these wheels anywhere else in the UK. abec11 83mm £82.95 they also came with free bearings abec 9 they are selling the exact same item on Amazon without bearings at a cost of £129.90 plus delivery £9.90 which will take over 3 weeks to get here. You asked if I could give you feedback to improve the service I don't think I can help you with that one”
“I paid £12.95 for next day delivery before 12pm, the order arrived 48 hours later. When the order hadn't arrived I tried to contact the company, phoning several times. The phone was never answered, and I left a message that was never returned, nor was any communication of any sort (eg email) made.
Poor service, Skatehut will be my preferred retailer of choice in future!!”
“Excellent next day service. I made a couple of mistakes (I'd selected the wrong size & hasn't selected next day delivery) on my order. After speaking to customer services those mistakes were rectified & my skates arrived the next day x”
“I can't say enough about the exceptional customer service provided by skates.co.uk. I was in a mild state of skate panic after receiving an unsuitable pair from elsewhere. Not only did this site have the elusive blue glitter size 4 Rookie Retro skates I'd been craving, they also went over and above to get them out to me. And called to reassure me too. Highly recommend both skates.co.uk and my FABULOUS new skates. Thanks!”
“Although in the whole my package was well wrapped and delivered quickly I'm quite disappointed with the so called bonus pack supposedly valued at £19.95 consisting of two strips of cheap stickers , two hex (Alan) keys, a piece of wax and deck grip tape smaller than the scooter deck. After paying £229.95 for the scooter which in essence appears to be of good quality and I'm happy with, I expected more from the bonus pack and in fact think it somehow cheapens the whole thing. I bought this scooter for my son for his 13th birthday on the 20th september. I believe that he will be very happy”
