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Southern Fried Chics Reviews

4.2 Rating 6,765 Reviews
79 %
of reviewers recommend Southern Fried Chics
Company Reviews Product Reviews
7,008
 Questions Metrics
4.2
Based on 6,765 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Southern Fried Chics Reviews
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Phone:

855.473.2442

Location:

117 Hampton St,
Rock Hill
South Carolina
29730

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Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Linda Hardin
Verified Buyer
“Nothing I ordered fits. The sz 10 shoes that I have been looking forward to fit like an 8, I am very disappointed. It has been difficult to resolve as I sent an email and the sparse response I got says that if any of it ended in a 95? that I can’t return it? This costs me $60+ for my first experience with this company so far. Not the review I wanted to write.”
Helpful Report
Posted 4 years ago
Richelle Mckenzie
Verified Buyer
“I've made 5 orders in the past month. 2 of them were incorrect; either missing items completely or missing part Of an item. I've emailed and called without resolution to my issues.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“If I could give a 0 star review I would. I’ve had problems with both of my purchases and have left several messages and still haven’t heard back. Very poor customer service!”
Helpful Report
Posted 4 years ago
Amy Barr
Verified Buyer
“Clothing is always ill fitting”
Helpful Report
Posted 4 years ago
Julia Hawn
Verified Buyer
“I would rather die than to ever order from you again! Have only ordered once, took almost 2 mths to receive 2nd item. It was NOT preorder or out of stock. Customer service sucks!”
Helpful Report
Posted 4 years ago
Amy Radney
Verified Buyer
“I am stuck with a pair of pants I can’t wear because y’all won’t let me return them”
Helpful Report
Posted 4 years ago
Meagan Altman
Verified Buyer
“I will never purchase from them again. Their return policy is awful.”
Helpful Report
Posted 4 years ago
Tabatha Davis
Verified Buyer
“This place is a RIP off. They offer a black friday special sale but then tell you no refunds or exchanges. Their system changed the size I ordered to a smaller size. Why on earth would I order a smaller size to not be able to wear or give as a gift. What an evil trap. I will never recommend a company like this.”
Helpful Report
Posted 4 years ago
Lyric Kuhn
Verified Buyer
“I received the wrong items then were ordered and was denied an exchange? That's an unfair way to run a business. No exchanges would be fair if the accident was my own fault, but not if it was your guys mistake.”
Helpful Report
Posted 4 years ago
Lucero Villa
Verified Buyer
“Ordered 4 of the Sherpa sweaters. On one of them I was sent the wrong size 2 sizes too small. And on another sweater I received it ripped. Will think twice before ordering.”
Helpful Report
Posted 4 years ago
Matthew Goodwin
Verified Buyer
“Took over a month for a pair of boots to leave the warehouse. When inquiring of the status customer service seemed to be non existent. Only after the boots left the warehouse and arrived did I ever hear back from them”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“The products when finally received were cheaply made and the absolute wrong size. Will never got Eder was r recommend this site. Will just eat the cost because if I did send it back no telling how long it would take for a refund.”
Helpful Report
Posted 4 years ago
Paige Post
Verified Buyer
“Sizes are massively off and it's very disappointing. I went a whole size up in the Liz cognac boots and not even half my foot goes in them. So now I'm out the money and the boots because you refuse to exchange. I can understand not giving refunds but it would be good customer service to exchange or if you don't have it offer store credit but not a single thing was done to make things right for misrepresented sizes on your end and customer service was absolute garbage!”
Helpful Report
Posted 4 years ago
Amara Hoffert
Verified Buyer
“I've been waiting on my order for 3 weeks. It finally moved in transit after a 2 week sit. Christmas gift won't be here on time”
Helpful Report
Posted 4 years ago
Jessica Brice
Verified Buyer
“It took months to get my order. I contacted customer service twice, in addition to going through Facebook to try to chase down my order. No one ever responded. I had to file a claim through PayPal to get my order shipped. This is how businesses fail. I will definitely not be back.”
Helpful Report
Posted 4 years ago
Josie Blue
Verified Buyer
“Clothes do not fit according to size chart. Order a dress and it was too big. Order a size 10 in shoes and they fit like an 8. Will never buy from here again.”
Helpful Report
Posted 4 years ago
Ginger Bibb
Verified Buyer
“Clothing does not fit according to regular sizing and customer service is very poor. Return policy is non existent and when cannot return something because it does not fit is ridiculous. The items are poorly made and I will never buy from this Company again and every chance I get I will post on your FB page to not order and to read the reviews.”
Helpful Report
Posted 4 years ago
Tiffany Alain
Verified Buyer
“Sent me the wrong item, they made me send item back before they’d send me the correct item; so I sent them the wrong item back and still haven’t received any update on my item. I’ve left voice mails, no one returns my call, I’ve sent Facebook messages, no reply, and I’ve sent emails, no response.”
Helpful Report
Posted 4 years ago
Angela Samples
Verified Buyer
“They told me the Sherpa I ordered was oversized, they lied. I ordered my normal size-large. And the Sherpa was not oversized, in fact it was TIGHT. The Sherpa is scratchy too. I paid $60 and waited a month for something I would never wear. Sad.”
Helpful Report
Posted 4 years ago
Aaron St. Pierre
Verified Buyer
“Played games! I order something my wife a week passed and I got no tracking information. I emailed regarding it and was informed I had purchased a preorder item which I didn’t realize as that flag was small on the product. 2 weeks passed still heard nothing, so I emailed again and asked if I would receive before Christmas. I was told no we cannot guarantee that. I therefore asked for a cancellation and refund bc it was a Christmas gift. I never received a response to that however a couple hours after sending that I received an email that the label was created. So it’s not guaranteed a month out but within hours of requesting a refund a label is created. The status of the label a week later was still created and not shipped. So seems like the label was created to keep me at bay. I followed up after that week and asked for my cancellation and refund again and was told sorry it already shipped, even though it was still in label created status. Next day I finally get tracking information. Showing delivery in like 4-5 days. Then it was 2 days late which I know is on the shipping company but it was just the icing on the cake after a terrible experience with your company.”
Helpful Report
Posted 4 years ago
Southern Fried Chics is rated 4.2 based on 6,765 reviews
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