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Southern Fried Chics Reviews

4.2 Rating 6,761 Reviews

79 %

of reviewers recommend Southern Fried Chics

Company Reviews

Product Reviews

4.2

Based on 6,761 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Southern Fried Chics 5 star review on 10th May 2024

Southern Fried Chics 5 star review on 3rd May 2024

Southern Fried Chics 5 star review on 25th April 2024

Southern Fried Chics 5 star review on 26th March 2024

DAFNE PEREZ DOMINGUEZ

Southern Fried Chics 5 star review on 23rd February 2024

Brittany Maxedon

Southern Fried Chics 5 star review on 23rd February 2024

Brittany Maxedon

Southern Fried Chics 5 star review on 23rd February 2024

874

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Anything from this place comes from China I order a bathing suit 3x I don't wear that size I wear smaller but I didn't want to take Any chance but it was so small and I all for a refund oh no they wouldn't buy at your own risk I had to get my bank involved”

Posted 10 months ago

“I ordered a swim suit and when I put it on I immediately got hives all over my body. In places that were unimaginable. It cost me over 100 for the swim suit and another 500 for urgent care and a week of medication. I don’t know what they use in their dyes or products it was scary for me, I reached out and they seemed unbothered by it.”

Posted 10 months ago

“Shoes run a full size too small on Boots. With a Zero return policy I am SOL. Its horrid. I dont see myself making this mistake again. Boots overall did look cute but a non Leather option is not for me. Buy at an expensive risk.”

Posted 1 year ago

“There are a few things. The worst was how long it took to receive my orders. I literally waited months to receive my order in full and it really can’t be blamed on the carrier be it USPS, UPS, Fedex……the problem was the time it took for you to process the order and get it out to the carrier. Your prices are extremely high but you could justify the price if the customer service was decent, not to mention the very limited number of things that were actually in stock. On the items that were not “out of stock” then the sizes were limited. I ordered three “Freshies” (basically car air fresheners) and like an idiot, paid over $40 for them. Not only did it take three months for them to arrive but they have no scent at all! I thought maybe it was just me but a few others said they smelled nothing but plain wax. At that point it was easier to take the $40 loss then to return them, at MY expense, and wait months for a replacement. I understand now why you don’t do cash returns and only allow store credit 🙄. Generally a very disappointing experience.”

Posted 1 year ago

“I ordered the teal sequin dress. I feel the dress was miss sized, it was extremely toooo small. I ordered a large, the same size as the previous pink sequin dress. SFC wouldn’t exchange the dress nor would they respond to any emails that I sent. I spent about $300 last month with a this company. But I will not buy another item from them. Poor customer service”

Posted 1 year ago

“The return/exchange system is non existent, so don’t even bother reaching out. I purchased 2 pairs of boots for over $400 and one pair did not fit. I also wasn’t 100% happy with the quality or craftsmanship for that much money. I reached out to customer service and was told I could not exchange them, return them, or get a store credit because I used a coupon. So now I am stuck with a $200+ pair of boots that do not fit. PLUS, 2 days later both pair of boots were $195 total!!! (I paid $430!!!!) Come on guys, you can do better than this as a brand and online boutique. I will NEVER purchase from your store again with the way things were handled.”

Posted 1 year ago

“Even a size up these ran super small. These are NOT real leather. The pull tabs bled black on my fingers when putting on. But dont worry, you CAN'T return them if you use a coupon, so thats cool. Never again SFC, customer lost.”

Posted 1 year ago

“I ordered a dress recently. FedEx delivered it to the wrong address. S.F.C. was unwilling to help me in any way. They said after it leaves them, they are no longer involved. I contacted FedEx and they told me that S.F.C. had to be the ones to make a claim. After I informed S.F.C. about this, I asked if I could reuse the discount I used or any discount at all, so that I could re purchase the dress again, since I knew it would probably be out of stock before this issue was handled. Since this was not my fault, I thought that would be a good gesture on their part, but they said no. I think this is bad customer service. Any other company would have been willing to keep a customer in this way. This left a bad taste in my mouth. I will no longer recommend them. And yes, the dress is now out of stock.”

Posted 1 year ago

“I followed the description suggestion of going up a size on the shoe but it was too big for me. The accessories are alot cheaper then they appear on the model. If your XS and purchase a sale dress (because that’s most dresses on sale), it’s probably too big. Sale items have a no return policy so don’t risk it.”

Posted 1 year ago

“Ordered a beautiful dress which did not fit. Returned it and selected a pair of boots as an exchange. Never receive the boots or a refund.I'm just going to consider it $79 lost but will never do business with this company again.”

Posted 1 year ago

“Beware! I ordered a pair of boots and two pairs of earing in October 2022 and still have not received my order or my refund that I had requested. It is now the end of February 2023. I will never trust this company again! Customer service is a joke!”

Posted 1 year ago

“I ordered a pair of boots in the same size as all of my other boots/shoes. The boots are way too small. They would not let my return or exchange the boots for another size or different boot. Terrible way of doing business! Will not be ordering from them again!”

Posted 1 year ago

“I received my order damaged! I left a voice mail, sent an email, and Instagram message, and no reply! Very disappointing”

Posted 1 year ago

“Customer service is not good at all. They don’t ever get back with you. This is the second item now that I’ve had issues with.”

Posted 1 year ago

“Misleading labels for sizing on boots. And HORRIBLE customer service. Have never had a worse experience spending hundreds of dollars that are now wasted because this company does not clarify sizing and then refuses to refund people their money.”

Posted 1 year ago

“I haven't received my package yet and it was supposed to arrive on the 28th I sent an email on the 30th and still haven't received a response.”

Posted 1 year ago

“I loved the boots that I got but they are too small. I've been trying to contact the company to get them returned. I've sent two emails and I just left a voicemail today. Hopefully I hear back. Very disappointed in no response in customer service for my return.”

Posted 1 year ago

“My first belt I order and came broken . My dummy self over agin and this belt came in broken worst then the first and missing piece !! And still no one has reach out !! Awful service”

Posted 1 year ago

“Horrible customer service”

Posted 1 year ago

“By far one of the worst companies I've had to deal with. Their customer service is a joke. Took a month to get anyone to contact me back and when they did, turns out the item I ordered was sold out. Like how do you not your out until a month later. I would never want to order from this company again but I'm stuck with a credit I have to use. By far the worst. Shoppers beware.”

Posted 1 year ago

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Southern Fried Chics is rated 4.2 based on 6,761 reviews