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Southern Fried Chics Reviews

4.2 Rating 6,765 Reviews
79 %
of reviewers recommend Southern Fried Chics
Company Reviews Product Reviews
7,008
 Questions Metrics
4.2
Based on 6,765 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Southern Fried Chics Reviews
Visit Website

Phone:

855.473.2442

Location:

117 Hampton St,
Rock Hill
South Carolina
29730

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Becky Beldon
Verified Buyer
“Can’t write a review about an order I haven’t received. No updated tracking information. Supposedly coming from here in the United States too. Definitely not a good first impression”
Helpful Report
Posted 4 years ago
Molly VanKeuren-Bragg
Verified Buyer
“My order said it was shipped. Said 2 items were in my package. Only 1 item was there. Emailed and no response.”
Helpful Report
Posted 4 years ago
Danielle L Mitchell
Verified Buyer
“I’m still waiting on a refund. Communication has been a nightmare and my shirt showed up with a whole in it.”
Helpful Report
Posted 4 years ago
Stacie Stoney
Verified Buyer
“I had a wrong order sent and I have sent several email and messages and have not had any one respond to me. I’m very disappointed.”
Helpful Report
Posted 4 years ago
Karen Schmiedl
Verified Buyer
“Love the clothes and accessories hate the customer service and delivery time and notice of every order which has been several and may not be anymore.”
Helpful Report
Posted 4 years ago
Michael Burton
Verified Buyer
“Takes forever to get a response...... all I receive is unwanted emails to order problems. Then a week later someone emails you. Pitiful....... then the lady I finally spoke with got upset and cried because I was upset with the customer service!!! Gave me the “I’m the only one here” speech. Well, I’m sorry but you need to hire enough people to effectively run your day to day operation. Done with SFC. Still haven’t gotten my shoes , Don’t expect I will either.”
Helpful Report
Posted 4 years ago
Stephanie Huddleston
Verified Buyer
“Hello, I never write reviews but I will for you guys. I’m highly Disappointed in the quality of your items and your service. I shop a lot at small online boutiques and yours has been by far the worst experience.. originally ordered the pink hat it came to me so smashed and you guys blamed it on the postal service which is fine but at the end of the day you should package your products better. Then you gave me a store credit when I only wanted my money back it took months for me to get the items I didn’t even want and they came separate- shirt was too big, Bralette way too small and I got a 1 x which is bigger than my normal size - and the 30 peace necklace is not worth 30 dollars at all. I won’t be doing business with you guys again... thank you for the opportunity to share my view”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Unfortunately right now my review is not a good one. I pre-ordered an item, because I’d been happy with some previous purchases. The item was purchased when the return policy stated it could only be returned for store credit, which I was fine with. Once I received the order o was disappointed to find it fit me all wrong so I contacted customer support to return and was told it was now considered final sale under a new policy. I reached out with several emails and got through to someone on messenger, but once I mentioned my concern was ignored and never received another response. It’s unfortunate because I love a lot of the items, but the lack of response and customer service I’ve experienced with this last order had left me not wanting to be a return customer.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Would not allow me to return my shoes. So I had to return them myself by returning to sender. They were way off on size and honestly cheaply made.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“The dress that I ordered (M) fits like an XL. Company wont email me back regarding refund or return my calls (left voicemail)”
Helpful Report
Posted 4 years ago
Tabitha Davis
Verified Buyer
“I am very disappointed, I ordered two dresses in October way before thr holiday rush! And now I'm being told your sold out of my sizes, which I don't understand when one of the dresses was a pre-order which mean you should have ordered my size!! So here it is 2 months later and still no dresses. So now I have nothing to wear for Christmas or new years!! Thanks for ending 2020 shitty!!”
Helpful Report
Posted 4 years ago
Kayla Zimmerman
Verified Buyer
“I understand the Sherpa’s state they are oversized on the website and I was ok with it being a little big. However it does not state that oversized means being 3xs bigger than what it should be. The xl is really a 3X. A normal xl fits me perfect! Their version of an oversized xl goes down past my knees. Will never order from there again due to this. It’s too much of a hassle to exchange or return. I’m stuck with 3 Sherpas I cannot wear”
Helpful Report
Posted 4 years ago
Seannie Cochrane
Verified Buyer
“I ordered a Sherpa pullover and it was beautiful and plush. Unfortunately inside the garment leaves an enormous amount of fabric particles. I have used lint rollers and brushes to remove it so I can wear it, but the won’t stop shredding. I’m so sad because I can’t wear it:(”
Helpful Report
Posted 4 years ago
Stevan Cargill
Verified Buyer
“Very disappointed with shipping and customer service. I ordered something for my girlfriend for Christmas in December 3rd it’s now December 17th and still haven’t gotten an update after reaching out to them.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I placed my order on veterans day... today is December 16 and i still haven’t received it”
Helpful Report
Posted 4 years ago
TAmmy STewart
Verified Buyer
“Needs improvement on their customer service. You can’t get through to anyone I’ve tried all communication through the company. It’s a joke.. My order was not fulfilled, I ordered 3 shirts and only received 2. I would like my refund for the shirt I didn’t receive. Order #994620.. also they deleted my comments on their social media, they only want good comments. So evidently they saw my comments on social media, and I still haven’t heard anything back from them. Poor way to run a business. My order was placed on November 5th. I’m not very happy with them as you can see..”
Helpful Report
Posted 4 years ago
Emily Arias
Verified Buyer
“Ordered in October, got a notification it finally shipped in late November, and never received my sherpa, very disappointed!!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I forgot to add a discount code on a purchase,(that was not a back order item) so I emailed and asked if it could be applied to the purchase. The answer was no. It’s been 3 weeks and I still have not received the purchase but an email saying The order was custom made and processing the order would take longer. This item is not a customized item,( there iwere no names added or anything special requested)this item was ordered as it shown on their website. Very disappointing.”
Helpful Report
Posted 4 years ago
Tiffany Mertz
Verified Buyer
“Ordered on nov 30 and haven’t received my package yet so when I do I can change this review”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Over priced cheap clothing.”
Helpful Report
Posted 4 years ago
Southern Fried Chics is rated 4.2 based on 6,765 reviews
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