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Southern Fried Chics Reviews

4.2 Rating 6,765 Reviews
79 %
of reviewers recommend Southern Fried Chics
4.2
Based on 6,765 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Southern Fried Chics Reviews
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Phone:

855.473.2442

Location:

117 Hampton St,
Rock Hill
South Carolina
29730

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Probably shouldn't ask people to write a review. I'm still waiting on an order from a month ago and the one I finally did get was over a month late too. The shoes had glue stains on it, deformed and the rubber of the souls were sticking out. The jeans are ok but cheap. We now know why you don't except returns. Very frustrating.
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Posted 4 years ago
It took way too long to receive my order
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Posted 4 years ago
So far I’m not pleased. I need to exchange a dress and left a message last Monday. No return call. I’ll change my review as soon as I can talk to someone.
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Posted 4 years ago
Sent wrong size and won’t let you exchange 👎
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Posted 4 years ago
Not good customer service at all!!
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Posted 4 years ago
Very disappointed in customer service. I was given an incorrect order and have tried to contact SFC several times (both email and phone) and cannot get anyone to contact me back.
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Posted 4 years ago
Size charts are not accurate. Very disappointing and dresses are not how they appear in the photos!
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Posted 4 years ago
I don’t typically leave reviews, especially not negative ones. However I am very disappointed with this company. I waited over 2.5 months to get my stuff and was continually told it would come the next month and they kept pushing the date back. Then once I did finally receive my order the quality was terrible. The price point on this stuff definitely doesn’t match the quality! Wouldn’t recommend wasting your money.
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Posted 4 years ago
My last order I ordered the wrong size by mistake. As soon as I realized I sent an email. The reply email said they couldn’t change it but said that they could cancel the order and issue a credit and I could reorder it. I said that would be fine. Well guess what showed up in the mail? A dress that I’ll ever be able to to wear. I’ll never order again. I’m beyond mad.
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Posted 4 years ago
I asked one of the employees if I can return some shoes and they said yes and when I tried returning them they told me I couldn’t
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Posted 4 years ago
I was very patient in waiting for my order. It took approximately six weeks to arrive and barely made it in time for Christmas. I was still patient and understanding. But the shoes I ordered came scuffed up/dirty. I sent numerous messages through Facebook. Previously, I got quick responses when I was asking about the status of my order. But as soon as I sent a message with a problem, I was clearly ignored. I will NOT be ordering anything else from this company. It’s not a true boutique. The items are cheaply made Chinese junk!!! You pay for what you get!!
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Posted 4 years ago
No customer service!
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Posted 4 years ago
Lack luster customer support! Didn’t receive an order as promised before December,almost 2 months to receive item. When I try to return they stated bc it had discount I couldn’t. They have discounts al the time on items then they go back to original price... I’ve bought tons of items from you and this is unacceptable, so this will probably be my last purchase.
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Posted 4 years ago
Shoes are cute & surprisingly comfortable but within a month the fabric is coming apart from the soul. Will not purchase again. Make the shoes last longer!
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Posted 4 years ago
I am not happy that my Christmas gifts didn’t ariv on time it’s dec30 still don’t have my stuff I wouldn’t buy from this group ever again worst customer service ever
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Posted 4 years ago
Very disappointed in the sizing of the clothing. I ordered an XL in three of the same dresses just different colors and one of them fit and the other two don’t. The sizes are not comparable. I also ordered a Sherpa and it is HUGE and the shoes I ordered are too small. I contacted customer service and they won’t allow for return/exchange. Very disappointed.
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Posted 4 years ago
Finally received my order after 3 months. Ordered a medium dress which is a size bigger than I normally wear. The dress would not even fit over my shoulders. It was mocking of a kids sizing chart. So disappointed I will never order from here again. Obvious it is from a China factory.
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Posted 4 years ago
Awful. Awful customer service. Quality of products is awful. Sizing of products, awful.
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Posted 4 years ago
Waited 2 MONTHS to receive a pre-order. Then once I received the items they were poorly made. Not worth the wait nor the stress of it all. It was my first time ordering and it was my last time. Southern fried bride is a cute concept though. Too bad there are no returns accepted for a refund.
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Posted 4 years ago
Not as expected. Paid for but never received!
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Posted 4 years ago
Southern Fried Chics is rated 4.2 based on 6,765 reviews