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Southern Fried Chics Reviews

4.2 Rating 6,765 Reviews
79 %
of reviewers recommend Southern Fried Chics
Company Reviews Product Reviews
7,008
 Questions Metrics
4.2
Based on 6,765 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Southern Fried Chics Reviews
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Phone:

855.473.2442

Location:

117 Hampton St,
Rock Hill
South Carolina
29730

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Anonymous
Verified Buyer
“Good quality clothes but needed to exchange a shirt and they don’t have the size available”
Helpful Report
Posted 3 years ago
Misty Ochoa
Verified Buyer
“I love how quick they ship my purchases. Quality is good. The only bummer is that the hat was too small.”
Helpful Report
Posted 3 years ago
Rachael Bower
Verified Buyer
“Easy to work with. Wish they had free returns and prices are a tad spendy”
Helpful Report
Posted 3 years ago
Hey Rachael! I am so sorry that you aren't happy with our return policy. Being a small boutique, we are not able to offer free returns at this time but hopefully that can be something we are able to do as we continue to grow! We appreciate your support!! XOXO Jamie
Posted 3 years ago
Anonymous
Verified Buyer
“Ordered a hat and it showed up all smashed very disappointed in the shipping of it.”
Helpful Report
Posted 3 years ago
Hey there, I am so sorry about that! I am not seeing a hat on the order number provided with your complaint. If you can send an email to contact@southernfriedchics.com with your correct order number and a photo of the damaged hat, we are more than happy to get you taken care of!! XOXO Jamie
Posted 3 years ago
Chastity Salazar
Verified Buyer
“Ordered a large dress that was way too short and material was cheap. It cost $104. I returned it for a store credit and received $89 due to shipping charges. Not acceptable!”
Helpful Report
Posted 3 years ago
Hey Chasitity, I am so sorry about that. You actually used a coupon code so you did not pay the full $104 for the dress. The flat rate return shipping fee is clearly stated in our return policy. I apologize for any inconvenience.
Posted 3 years ago
Carla Sokoloski
Verified Buyer
“Service was wonderful but when I received my dress it was ripped and not what I expected ty”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I have ordered a couple things from here that were okay, however I am very disappointed in my last purchase.”
Helpful Report
Posted 3 years ago
Tiffany Hicks
Verified Buyer
“Its cute but doesn't fit”
Helpful Report
Posted 3 years ago
Amber Davis
Verified Buyer
“Smooth transition although the product I bought feels cheaply made and I don’t think it will hold up. After opening the product the glitter started immediately coming off.”
Helpful Report
Posted 3 years ago
Leanne Babb
Verified Buyer
“I received a beautiful dress.. But it was not as pictured. The lace is not centered on mine as it is in the pictures, and the back of mine is completely different. Also, the one I received has two slits (one on each leg) and no ribbon to tie around the waist.”
Helpful Report
Posted 3 years ago
Kelly Walker
Verified Buyer
“Frustrating that you only get credit for a return. The dress was very small After my credit I most likely won't order again”
Helpful Report
Posted 3 years ago
Tasha Bowers
Verified Buyer
“Their dresses are hit or miss”
Helpful Report
Posted 3 years ago
Beverly Pichardo
Verified Buyer
“I was a little disappointed that I could not return my item for a full money refund.”
Helpful Report
Posted 3 years ago
Becky Ebel
Verified Buyer
“The clothes are overpriced for the quality. The shipping is hit or miss. The girls are sweet as pie, but they allow their customers to attack each other like sharks in bloody water on their Facebook pages. When they have sales, they have SALES. Really awesome sales. I really love this place and will always continue to buy when there are sales.”
Helpful Report
Posted 3 years ago
Ashley Frederick
Verified Buyer
“One of the dresses I ordered was beautiful and fit perfect, but the other, which was the same size, could go over my legs it was so tight.”
Helpful Report
Posted 3 years ago
Kendra Slone
Verified Buyer
“I got my delivery within a week.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“My package took 3 day to ship after I made the oder. It was inconvenient. My purchase was something I was supposed to wear for a wedding and I did not get it in time.”
Helpful Report
Posted 3 years ago
Stephanie York
Verified Buyer
“Loved the quality. Unfortunately the sizing was a little off. Returned and could only do store credit. Ordered a new dress and its been a month and still not received. Following tracking and hasn't left.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I ordered two dresses for some weddings i am attending and they are amazing, so i ordered a different dress for a special occasion and it wasn’t what i expected. I decided to return it and it was an easy process!”
Helpful Report
Posted 3 years ago
Stephanie Haney
Verified Buyer
“I love the products and how they look, but the sizing is not the same throughout each item. I've ordered larges and they were too big and then ordered a medium of a different dress which was too small. So I ordered that one in a large and I had to cancel my order because the measurements were no where near big enough. The item availability is also very low which sucks when you need to exchange an order but there is nothing available in your size and all you can receive is a store credit..”
Helpful Report
Posted 3 years ago
Southern Fried Chics is rated 4.2 based on 6,765 reviews
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