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Southern Fried Chics Reviews

4.2 Rating 6,765 Reviews
79 %
of reviewers recommend Southern Fried Chics
Company Reviews Product Reviews
7,008
 Questions Metrics
4.2
Based on 6,765 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Southern Fried Chics Reviews
Visit Website

Phone:

855.473.2442

Location:

117 Hampton St,
Rock Hill
South Carolina
29730

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Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Amanda Grass
Verified Buyer
“Unfortunately their return/exchange policy is horrible. I won’t ever buy from them again. They miss out on return business because of nothing being able to be returned or exchanged. I lost out on over a $150. They clothes seem like they are from China, very small fitting.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“When I purchased from here I didn't take the time to read the return policy. Most places allow you to return merchandise, esp when you have not even opened the package. We no longer needed the items that were ordered. All I did was open the box to put the return slip in. Now all I can do is get store credit. I don't personally like this. I won't purchase from here again.”
Helpful Report
Posted 4 years ago
Deidre Harwell
Verified Buyer
“Bought a pair of leopard wedges and the first time I put them on, I noticed they started to tear within the first half of the day. Very sad I won’t be able to wear them since they are super cute. I cannot return them since they were considered on sale item.”
Helpful Report
Posted 4 years ago
Judy Jackson
Verified Buyer
“Poor quality not worth the money or The extra charges in shipping”
Helpful Report
Posted 4 years ago
Makayla Darnell
Verified Buyer
“The jumpsuit/romper I ordered looks nothing like the website photo.”
Helpful Report
Posted 4 years ago
Jocelyn Bol
Verified Buyer
“I received my order of two dresses. One came with a damaged zipper. Neither fit, but I couldn’t get a refund because I ordered final sale items. When I asked about a refund for the dress that was delivered damaged I got no response. I should have got a refund for damaged merchandise.”
Helpful Report
Posted 4 years ago
Jessica Jesky
Verified Buyer
“I would love to give a review, but my order is lost with USPS, and SFC won’t file a claim with them. The sender files the claim, NOT the customer. I don’t know the full sender’s address, nor the packaging description. SFC customer service will not respond to my latest email, so next step is to dispute the charge with PayPal.”
Helpful Report
Posted 4 years ago
Abigail Rojas
Verified Buyer
“Didn’t like my dress .. I expected it white and it came out like a khaki color. The dress had a horrible smell to it . I’m trying so hard to make the smell go away . And the dress fits like a blouse ..”
Helpful Report
Posted 4 years ago
Emily Wilson
Verified Buyer
“Hahahahaha do you honestly think I’d ever order from your company again after the horrific service & products I received. Have you lost yalls ever lovin mind? Keep that 10% and shove it where the sun doesn’t shine.”
Helpful Report
Posted 4 years ago
Lauren McHenry
Verified Buyer
“Poor communication & poor customer service. Stealing money is not okay.”
Helpful Report
Posted 4 years ago
Devney Bowen
Verified Buyer
“The absolute worst quality I have ever purchased and the worst customer service I have ever dealt with. They finally responded to my email, none of my calls, asking for pictures which I sent along with several emails and no response. I am appalled at the treatment of your customers. The clothes came in, one absolutely covered in cat hair and another the zipper doesn’t work. The third item cut my breast from the inside being ill-made.”
Helpful Report
Posted 4 years ago
Eugenia Gonzalez
Verified Buyer
“I love the look of your clothing just bummed that sizes are so off and trying to buy anything and return it is bs we don't get our money back and only get in store credit.”
Helpful Report
Posted 4 years ago
SarahKate Darter
Verified Buyer
“I'm not happy with the items I have received. I've tried multiple things in different sizes and nothing seems to fit right. I am unable to get a refund as well. Only store credit was available. This item did not fit across the chest or arms.”
Helpful Report
Posted 4 years ago
Deidra Dick
Verified Buyer
“I requested a return days ago and still haven't heard anything. Very frustrating.”
Helpful Report
Posted 4 years ago
Sarah Hostetter
Verified Buyer
“Most frustrating and awful experience. I used to order all the time from this company but will NEVER AGAIN! Ordered in December of 2020 and still have not gotten my full order. What I did get was damaged. The pull over that finally showed up the last week of May 2021 was ripped. The cup also had flaws. I requested to cancel the order months ago but no customer service would reply and they deliberately avoided it. Instead of waiting I should have done a credit card dispute right away.”
Helpful Report
Posted 4 years ago
Mary Ann Goebel
Verified Buyer
“Not impressed with this retailer at all. You cannot return for a refund you can only exchange. I should have looked into that before I ordered and that would have given me a clue to the poor customer service I experienced. I purchase one item; a dress and it didn’t remotely look like it did in pictures. Glitter all over the place which was not made clear on the website. Exchanged it for a top which as way to small, not even close the the size I ordered. I didn’t want to order anything else from this site so I gave the top to goodwill. $65 out the door. I will never order from here again. Mag”
Helpful Report
Posted 4 years ago
Aleida Bonilla
Verified Buyer
“I am not satisfied with the first dress it’s not how it was described and I canceled and I’m still being billed”
Helpful Report
Posted 4 years ago
Bobbie Adams
Verified Buyer
“Between being overcharged and never getting packages on time. Where do i begin. This started way before covid.”
Helpful Report
Posted 4 years ago
Michelle Hurst
Verified Buyer
“Very disappointed that I was unable to return a $80 dress for money back. Not just credit!!!”
Helpful Report
Posted 4 years ago
Loren Pearson
Verified Buyer
“Worst experience ever. Online ordering is not user friendly and customer service is non existent. It all started with some boots. The boots took a few months to be delivered. When they did come, they did not fit well. Too big. I did not return them because I had a horrible experience with returning a wrong size dress from another order. I will never order anything from this company. Save your money and time. Shop somewhere else.”
Helpful Report
Posted 4 years ago
Southern Fried Chics is rated 4.2 based on 6,765 reviews
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