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Southern Fried Chics Reviews

4.2 Rating 6,765 Reviews
79 %
of reviewers recommend Southern Fried Chics
4.2
Based on 6,765 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Southern Fried Chics Reviews
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Phone:

855.473.2442

Location:

117 Hampton St,
Rock Hill
South Carolina
29730

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The dress I ordered luckily was on sale because had I paid full price I would have seen Very Upset! The quality was so terrible! The tool/skirt on the dress was equivalent to something I would buy my small daughter at Walmart to play in. Of course since on sale it is not returnable. I will just have to donate it because I’m positive a resale store will not buy it from me.
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Posted 3 years ago
The customer service is lacking to say the least. I recently moved and was waiting a very long time on a shirt to get delivered. I reached out to customer service weeks before the move and informed them so that they could update the shipping address, they told me they did and no worries. Well, the shirt was delivered to my old address. I reached out to customer service via Facebook messenger and through email explaining the situation and asking what we do now? Absolutely zero response. Guess they didn't want to deal with an unhappy customer.
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Posted 3 years ago
Terrible
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Posted 3 years ago
I sent a message about how my purchase was broken when it arrived along with a pic and was asked for my order number. That was the last I heard from anyone. That was on Oct. 3rd
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Posted 3 years ago
The clothing is very poorly made, the sizing is all over the place, I wore a pair of sandals I bought for a couple of hours to and from the airport and on one flight and they came apart, a stone fell out of a necklace I bought within hours of putting it on. I made several hundreds of dollars worth of purchases, and the customer service is awful. I would NOT recommend Southern Fried Chics.
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Posted 3 years ago
Emailed SEVERAL TIMES ABOUT MY ORDER...recieved NOTHING BACK NOR THE PRODUCT I ORDERED
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Posted 3 years ago
Dress finally came in for my wife. It is not true to size. It fits smaller than a large which was what was ordered. It doesnt even look like the dress that the models are wearing on the website. The dress is covered in glitter and glued on sequins that are falling off. When my wife opened it in our kitchen and tried it on on our bathroom the floors and herself was covered in glitter amd it was much worse after she tried it on. We have emailed, called, used the chat function on the website and left messages and FB messaged them and they have yet to reply to either one of us. This was my wifes first purchase and shes done said this will be her last. This dress was suppose to be for a wedding on Oct 2nd luckily she found a better looking replacement than what was ordered, because this dress originally looked like it wouldnt be in in time.
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Posted 3 years ago
Really really wanted to love them! I ordered a month ago and I’m still waiting ! I completely understand that things happen, but the outfit was for an event that has come and gone! I wish they would of worked for me in at least doing an exchange .
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Posted 3 years ago
Unfortunately the dress wasn’t good quality. It was stiff and the top was way to small. :(
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Posted 3 years ago
Please help both of the necklaces that I purchased through you broke the first time I wore them , I have emailed and got no response
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Posted 3 years ago
Not happy with return policy on sale items.
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Posted 3 years ago
Don’t waste your money. Poor quality, sizing is incorrect, and attentiveness to orders is awful. If you order plan out at least a few months for errors.
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Posted 3 years ago
Dresses were not as expected and they won't let me return or exchange them bc they were sale items. It was my first time purchasing from this company.
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Posted 3 years ago
So I wanted to order some lane boots from y’all but they were out of stock so I went on lane and ordered them there and they were delivered in 3 days . The other pair of lane boots I ordered from y’all have been over a month . I love your stuff but it is frustrating to wait 30-90 days for a pair of boots I can order from other places . Just letting you know .
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Posted 3 years ago
I placed an order at the first of August and it is now the 26th and I haven’t received it yet. I’ve tried to reach out to SFC but they don’t respond.
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Posted 3 years ago
Hey Jatonna! I am so sorry about that! I checked our system and I am not seeing any inquiries from you since January. After looking into your order, it looks like USPS never scanned your package when it left our facility. I have created a new order to get another pair shipped out for you ASAP! We appreciate your patience and understanding! XOXO Jamie
Posted 3 years ago
Poor quality jewelry, no need for your name on graphic tees, and took 2 weeks to even get a tracking number sent to me. No one emailed me back when I asked for one either. Keep your 10% :)
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Posted 3 years ago
Hey Brittany! I am so sorry that you are not happy with your purchase! Those tees are our design and that is why they do have our logo. They are custom made to order and can delay shipping of your order while they are being made. I am not seeing any emails associated with your order number or email address in our system so I sincerely apologize that you didn't get a response. Please send an email to contact@southernfriedchics.com if there are any damages or defects to the jewelry that you received. XOXO Jamie
Posted 3 years ago
Was not happy with the dress I purchased, both quality and fit. I didn’t realize the return policy. Seriously, you can’t return something that doesn’t fit for your money back? I would exchange it for something if you had anything in stock. Too many other places to buy from with more customer friendly policies. I feel like this is one of those online retailers that just doesn’t care about return customers. I won’t be one.
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Posted 3 years ago
Will never shop here again. Had to throw away hundreds of dollars due to your return policy. what a waste of money 5853760176 if you would like to make it right.
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Posted 3 years ago
The shoes I ordered I was excited to get but when they came they were extremely poor quality. And literally broke after the first wear. I was so disappointed because I was excited about them. Most likely will not purchase from here again.
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Posted 3 years ago
Unfortunately I was not impressed. I originally paid $65 for a dress (on sale from $10+) only to receive a very cheaply made, thin, scratchy and unwearable dress. I returned it, and since they don’t do refunds (seems intentional due to quality) I had to wait weeks to get my credit to reorder. So I reordered earrings and boots. The boots are cheaply made and probably won’t last more than one season. The earrings are so cheap feeling, they feel like plastic little kid earrings. Beyond disappointed and will never buy another item.
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Posted 3 years ago
Southern Fried Chics is rated 4.2 based on 6,765 reviews