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Southern Fried Chics Reviews

4.2 Rating 6,765 Reviews
79 %
of reviewers recommend Southern Fried Chics
Company Reviews Product Reviews
7,008
 Questions Metrics
4.2
Based on 6,765 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Southern Fried Chics Reviews
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Phone:

855.473.2442

Location:

117 Hampton St,
Rock Hill
South Carolina
29730

Write Your review

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Maggie Reeder
Verified Buyer
“I hate to leave a bad review because the items you carry are so cute. But my recent purchase was not a good experience. I bought a sherpa pullover and it had quite a large hole in the seam and it sheds HORRIBLY. Even after washing I can't wear it.”
Helpful Report
Posted 3 years ago
Dawnelle Perry
Verified Buyer
“Time and shipping updates need to be worked on. I still have not received my package. I have a friend that ordered a mystery bag at the beginning of November and has yet to receive that either.”
Helpful Report
Posted 3 years ago
Christine Saberson
Verified Buyer
“I give 1 star but should be zero stars. This is the worst experience I've had with a retailer in the last 10+ years. I not only will never shop southern fried chicks again but I've let all my friends, family and Facebook know.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Poor quality clothing, nightmare communication and customer service. I had to contact Paypal to have them ship items and then they only printed shipping label and waited several days after to finally ship items. This was my first purchase and this will definitely be my last. You can keep your 10% off code for this review. Never again will I waste my time.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“If I could give SFC a 0 for customer service I would!”
Helpful Report
Posted 3 years ago
Gina White
Verified Buyer
“Can someone please tell me when my last order, placed on Dec. 6, 2021...21 days ago, will ship to me? I have inquired about this twice. I just want my order that was for Christmas presents. Im not trying to be rude.”
Helpful Report
Posted 3 years ago
Jessica Spence
Verified Buyer
“Horrible customer service. No follow up and I still don't have my boots.”
Helpful Report
Posted 3 years ago
Cami Brandt
Verified Buyer
“The quality of the item was poor and the inside of the pockets tore the first time I wore it.”
Helpful Report
Posted 3 years ago
Lisa Gaskell
Verified Buyer
“Very disappointed. I ordered glitter bomb shoes, which are my favorite, in a size 11. The ordering system changed it to a 6 when my size sold out. Also disappointed that you are not making the shoes anymore. LOVE GLITTER BOMB SNEAKERS!”
Helpful Report
Posted 3 years ago
Farlow
Verified Buyer
“Horrible customer service. Didn’t ship when supposed to.”
Helpful Report
Posted 3 years ago
Katrina Wells
Verified Buyer
“I have not received the items I ordered (on 11/16) for Christmas gifts. I’ve tried to contact your company via Facebook messenger and phone and could not contact anyone. I have left a message but I haven’t heard anything back. I’m disappointed because this order has still not been delivered and now these gifts won’t be here in time for Christmas.”
Helpful Report
Posted 3 years ago
Genevieve Maynard
Verified Buyer
“I never received these Items. I also reached out on your Instagram but have yet to get a response. I have a tracking number but it’s been in Georgia since December 8th. Please contact me as these are things I bought for my wedding. Thank you.”
Helpful Report
Posted 3 years ago
Nick Baker
Verified Buyer
“1 star was lowest I could give….. ordered on November 15th. Shipping notification on December 8th. Today is the 23rd and package hasn’t moved. Customer service just says “be patient”. Can’t answer the rest of the questions because it’s asking for a review for items we haven’t received.”
Helpful Report
Posted 3 years ago
LInda Lockridge
Verified Buyer
“I have not received my order so I can not tell you my opinion.”
Helpful Report
Posted 3 years ago
Crystal Downum
Verified Buyer
“Before I would give this boutique a five star because I love everything and the quality is great. The customer service is not great and the shipping is horrible. I have been waiting on answers on if my order is lost or if someone can help me locate it. I ordered back in November knowing some were pre order but was said it would be shipped before Christmas. I received notification my order shipped on dec 8th it’s now dec 23rd and I don’t have my order and this is upsetting since these were Christmas gifts. I have called multiple times left my number for a call back. I have emailed and no help.”
Helpful Report
Posted 3 years ago
Emily Whelan
Verified Buyer
“Can’t review anything as I’ve never received any of it!! Placed order on Nov 18th. Shipped first part Dec. Been sitting at same place (Hub) since Dec 8 in Illinois, That’s 14 days it has been sitting there. Have emailed your company twice with no response. I did make contact with someone last Thursday who told me the exact thing I could see on my tracking and told me I’d receive it.. Nothing! Still same issue.. sitting in Illinois awaiting pickup from somebody. Called once, yesterday actually left voicemail about situation, still no phone call back. This was a Christmas present that’s not going to make it and I was told would be here before Christmas back at the end of November when I emailed checking on status as to when it was going to even ship! Have filed dispute with PayPal, still no response from your company and now have escalated the issue and filed a claim for my money to be refunded. Poor customer service!! First and last time I will order from this company.”
Helpful Report
Posted 3 years ago
Lauren McManus
Verified Buyer
“Super bummed because this is such a cute company. I ordered for the first time in November and it took 3 weeks for my glitter bomb shoes to come in…in the wrong size!!!! I contacted customer service to see what my options were (hoping to refund the shoes because they took forever and were the wrong size) but instead of asking they automatically sent me the right size and said I needed to return the wrong size — what a hassle!! And guess what… the right size (9) is too small. I wear 8.5-9. Frustrated and disappointed! This has been a month long ordeal. Won’t be ordering from them again.”
Helpful Report
Posted 3 years ago
Michelle Todd
Verified Buyer
“This is the 4th request for a response to a problem. Please respond.”
Helpful Report
Posted 3 years ago
Melissa Burdick
Verified Buyer
“I placed an order for four items and received one. I have made several attempts to try and find out where the rest of my order is but have gotten no reply back from this company. I'm so disappointed as I really like what I see advertised and wanted to support this small business.”
Helpful Report
Posted 3 years ago
Carrie Stout
Verified Buyer
“I have yet to receive my order. No email with shipping details. No follow up to inquiry email sent”
Helpful Report
Posted 3 years ago
Southern Fried Chics is rated 4.2 based on 6,765 reviews
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