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Southern Fried Chics Reviews

4.2 Rating 6,766 Reviews
79 %
of reviewers recommend Southern Fried Chics
Company Reviews Product Reviews
7,008
 Questions Metrics
4.2
Based on 6,766 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Southern Fried Chics Reviews
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Phone:

855.473.2442

Location:

117 Hampton St,
Rock Hill
South Carolina
29730

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Lisa Peardon
Verified Buyer
“I ordered size 10 glitterbomb mermaid shoes and received a size 11. Bag the shoes were is was marked a size 10, but the actual shoes are size 11 per inner size marking. I wanted to return and was told I could not because these were on sale. I sent an email with picture of the size 11 shoes in the size 10 bag and would be allowed to return. However, link for return does not work. It says all items accounted for in other returns and item is grayed out and unselectable. I have not returned any item to Southern Fried Chics. Actually, I placed 3 orders this Christmas, but will never place another unless I can return these or any other items I that did not work for me. I should at least have free returns and store credit.”
Helpful Report
Posted 5 years ago
Jenn Harvell
Verified Buyer
“I purchased the Golden Goddess dress. When I received my dress, it’s not the same dress I purchased. It’s looks thrown together. It looks like the excess mesh of the sequin fabric was never trimmed away, before the pattern was cut out. The neckline of the dress I received was nothing like the advertised dress. The sequin pattern is mismatched going up the neckline/bodice. The sequin pattern is wider on the left shoulder, than the right shoulder. The color is not the same as the dress on the website. This dress was purchased in the intention of being my wedding dress. I have tried on several occasions to email, message on Facebook. I’ve yet to get a response. I wanted to see if they would exchange the dress they sent, for the dress on the website. I included 4 pics of the dress advertised. There are 5 pics of the dress I received. You can tell that the dresses are not the same, at a glance. I’m so disappointed. Customer service doesn’t seem to be a priority. I just wanted to get the dress I paid for. Because they don’t respond, it looks like I got scammed.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Speaking about my recent order of boots & a shirt; customer service is very lacking & it took 4 months to receive my shirt. The product description of the shirt said it runs big but I disregarded & ordered my normal size...the shirt runs so small & not only on me but the other ladies in our group that ordered the same shirt.”
Helpful Report
Posted 5 years ago
Amber Wood
Verified Buyer
“From experience they take a while to get but size down because they run big but I do love the clothes”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“One sweatshirt had a huge whole in the sleeve. The other sweatshirt had black in all down the side. I’ve contacted them twice via email. They said that they received the complaint but has done nothing about it. I also ordered in November and didn’t receive my Christmas themed sweatshirt til the week of Christmas.”
Helpful Report
Posted 5 years ago
Shayla Rowe
Verified Buyer
“Love their country chic style!”
Helpful Report
Posted 5 years ago
Julia Elliott
Verified Buyer
“It took over two months to get my order to me. I realize it was a preorder item but don’t sell them that far out or send the rest of the order while waiting for the preorder to arrive. When I would email or chat for an update, it would give me an automatic message instead a real update. I am a boutique shopper but unfortunately I won’t shop here ever again.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I had a good experience with SFC. My things shipped out quickly and I received it fairly quickly.”
Helpful Report
Posted 5 years ago
Amber Smith
Verified Buyer
“Took forever for my dress to arrive which I understand with Covid! But I could not see the snaps in the bust area on the picture and when I tried it on it looks like the “girls” are trying to play peak a boo.”
Helpful Report
Posted 5 years ago
Keri Bogart
Verified Buyer
“Love my shoes they are cute and fit perfectly”
Helpful Report
Posted 5 years ago
Jennifer Irwin
Verified Buyer
“Absolutely Adore this Boutique!! I absolutely fell in love them . It all started when I found my “Towanda” t-shirt and the rest is history . The quality of just even the t-shirts is top of the line. I have ordered shoes , earrings and clothing and they are all amazing quality. I ordered some items that on their site were considered custom and stated that they would be shipped separately, I was kept updated on my entire order from start to finish and this is during the holidays . It was a great experience! No complaints here except from debit card because I will definitely be ordering again!!!”
Helpful Report
Posted 5 years ago
Amy Stutzman
Verified Buyer
“i purchased 2 pairs of Howdy Chic shoes, both size 11. Neither fit like size 11 and I request a return which was rejected. I still have 1 pair which I have been unable to sell. the other I sold for what I paid from Southern Fried Chics. I will no longer purchase from this business, please remove me from your mailing list”
Helpful Report
Posted 5 years ago
Jenny Whitehead
Verified Buyer
“Loved everything got here before Christmas and was just as the pictures showed will order again”
Helpful Report
Posted 5 years ago
Tammy McKiddie
Verified Buyer
“Love every thing I ordered!!!”
Helpful Report
Posted 5 years ago
Amber Valentine Richmond
Verified Buyer
“I absolutely love this store!!! Everytime I have ordered, my order has been shipping fast!!! I have not had one problem with ordering!!! Thank you so much for your dedication!!!!”
Southern Fried Chics 5 star review on 2nd January 2021
Helpful Report
Posted 5 years ago
Heather Smith
Verified Buyer
“I love the products, but have trouble with customer service responses online. I missed out on a top because I never heard from anyone about a size question.”
Helpful Report
Posted 5 years ago
Tanya Howard
Verified Buyer
“I love verything I have ordered from SFC! Delivery is prompt and items are wonderful!”
Helpful Report
Posted 5 years ago
Tracey Nelson
Verified Buyer
“Very displeased. Been a fan for 5 years, finally ordered a few weeks ago. My cotton candy sherpa came with dark purple/blackish stains on it. I've reached out to customer support and also posted and messaged on every facebook group / platform you have and NOTHING it's been over a week. Seeing comments I realize I'm not the only one. It's rather irritating you have a team of people advertising but they only respond to the positive review comments instead of getting back to people about there troubles. The only reason I havent unfollowed your page and left your groups is because I want my sherpa replaced or my money back & I'm hopeful that a company I've followed for so long isnt this horrible but, right now I'm losing hope.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I love some of the items I’ve purchased through SFC BUT.... I hate how long it takes to receive my items. I ordered a pair of boots on October 20,2020 and I still haven’t received them, it is now January 2,2021 🤷‍♀️”
Helpful Report
Posted 5 years ago
Erin Buteau
Verified Buyer
“I love everything they carry and their customer service team is a pleasure to deal with!”
Helpful Report
Posted 5 years ago
Southern Fried Chics is rated 4.2 based on 6,766 reviews
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