Southern Fried Chics Reviews

4.2 Rating 6,759 Reviews
79 %
of reviewers recommend Southern Fried Chics
4.2
Based on 6,759 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Southern Fried Chics Reviews
Ordered what was to be a white pearl necklace that turn out to be white cheap plastic beads a child would wear. I wasn’t expecting real pearls but these beads are embarrassingly ugly. Won’t be wearing this junk
Helpful Report
Posted 2 years ago
I ordered 5 pair of the glitter bomb sneakers. They are super cute but not worth the money. They are a very light weight foam. Shoes you would buy from $5 below. Cute but they won't last long because of the material. Disappointed with quality.
Helpful Report
Posted 2 years ago
Very disappointed in the Mystery Grab bag. It took 24 days to get to me. I had to reach out and inquire about why it had not been shipped. Everything inside was clearance items that did not total what I paid. 2- Necklaces, 2-Rhinestone belts with ribbon, and one pink unicorn face mask.
Helpful Report
Posted 2 years ago
Not the quality I expected. Sweatshirt had a hole when opened and the shoes were low quality also needless to say my daughter was disappointed on Christmas morning:(
Helpful Report
Posted 2 years ago
I was not please with the inability to connect with a person via phone on the delay if my package. Every correspondent had to be placed in an email cue, where I waited for a response late into the evening or next day. Once contacted, Southern Fried Chic was unable to give me a UPS tracking number ( perhaps that was on UPS’ end). Once shipment arrived, open package to a crushed hat. Very disappointed.
Helpful Report
Posted 2 years ago
Customer service was awful, over $10! So I will not buy from them ever again. And shipping takes forever—they’re in TX, not overseas, it should never take 3 weeks.
Helpful Report
Posted 2 years ago
I’m checking status of order # 1103069. This was my second order & I’ve heard nothing. These are Christmas gifts & I ordered in plenty of time. I received my first order over a week ago
Helpful Report
Posted 2 years ago
Cute stuff.
Helpful Report
Posted 2 years ago
Ordered several dresses for my wedding. None of them came In on time. One came in the wrong color and never received one of the dresses. Have tried to reach out to the company, but nobody answers when I call, I have left several messages and send many emails with no response from anyone. Would not recommend this company to anyone, very disappointing and waist of money.
Helpful Report
Posted 2 years ago
Hey Heather! I am so sorry about that! I have not been able to locate a message from you but I have gone ahead and refunded that item that does not look like it was shipped. I am not sure what happened there but I sincerely apologize for the frustration and inconvenience! Please reach out to us at contact@southernfriedchics.com if you need additional help!
Posted 2 years ago
My wedding rehearsal dress was sent in a cheap bag and crumpled up.. tassels and sequins were all tangled and disordered.. if your going to charge that much for clothes, especially that dress maybe try better quality and better packaging. Sorry for being snippy but weddings are stressful enough especially being as it was Sept. Of 2020. I also had to contact yall to get my dress because if was taking so long to get to me.. I literally got it last minute, scared me to death.
Helpful Report
Posted 2 years ago
Hey there! I am so sorry about that! Did you contact us after you received the package to let us know that there was an issue?
Posted 2 years ago
Am unable to currently receive return response from emails, answers to calls, or return responses from conversations regarding missing order items.
Helpful Report
Posted 2 years ago
This was not very good material looked cheap and was made weird
Helpful Report
Posted 2 years ago
Sandals broke after one time wearing. Very cheaply made.
Helpful Report
Posted 2 years ago
I loved the dress that I ordered. This was the first time I have ever ordered from Southern Fried Chics. Very pretty products but I ordered a size too small, I sent an email to try and exchange it for the size above. Per their policy because any item that ends in a .95 or discounted at 25% or more is final sale and is not eligible for returns/exchange's. Now I have had to order the correct size (stuck with two of the same dress). I understand policy, it just makes it a little difficult when you are ordering on-line and not getting the size right. Especially with any type of wedding apparel.
Helpful Report
Posted 2 years ago
YOU HAVE NO IDEA WHAT SIZE TO ORDER. I ORDERED 3 DRESSES AND NON OF THEM FIT!
Helpful Report
Posted 2 years ago
Not at all what was expected.
Helpful Report
Posted 2 years ago
Not the quality of clothing I was expecting for the price!
Helpful Report
Posted 2 years ago
The first dress I ordered from yall I fell in love with it, but the second one I ordered wasn't a huge fan of the material super itchy. Kinda sucks that there's no returning an item.
Helpful Report
Posted 2 years ago
I wasn't thrilled when I received my jewelry, like I thought I would be. I felt like it was cheaper looking than what it appeared on the website pictures. I spent $50.00 and didn't feel it was it was the quality I expected from you guys. Thank you.
Helpful Report
Posted 2 years ago
Hey Jenni! I am so sorry you were disappointed in your purchase! I noticed in your product review you stated on of the items had a stone fall out. Please send us an email with your order number and a photo of the damaged item to contact@southernfriedchics.com so we can get you taken care of! XOXO Jamie
Posted 2 years ago
My "blinged out" dolly shirt had about 3 stones on it. I do not consider that "blinded out" very disappointed! Was going to wear to a concert, not now. It looks like they just fell off
Helpful Report
Posted 2 years ago
Hey Jessica! I am so sorry that you are disappointed in your tee! Can you send us a photo and your order number to contact@southernfriedchics.com so we get this resolved for you? XOXO Jamie
Posted 2 years ago
Southern Fried Chics is rated 4.2 based on 6,759 reviews