Southern Fried Chics Reviews

4.2 Rating 6,761 Reviews
79 %
of reviewers recommend Southern Fried Chics
4.2
Based on 6,761 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Southern Fried Chics Reviews
Love the items offered. However I bought the cheers to forever dress and was disappointed it is completely see through! Would not recommend even with a slip..
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Posted 2 years ago
Horrible sizing
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Posted 3 years ago
Usually they're great. Unfortunately my last purchase was terrible quality and their customer service team was apathetic at best. They sent me a replacement, which was great, but I really wanted my money back instead of another low quality item and a rude customer service rep. I've spent probably around 500$ on them to date. But after my last order, I don't think I'll be going back for a while.
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Posted 3 years ago
Minimal size discreptions and it's frustrating that you don't refund money. Now I'm stuck tying to figure out what to buy with 90$ after I had to return something that did not fit correctly.
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Posted 3 years ago
Customer service is lacking in response time. Took a week or two to get back to me on several occasions. You have to constantly watch your purchases and their inventory is always off. I have ordered so many things and been told after the first day they have something that it was sold out after I ordered it the very first day they had it on their site. Also, the website stays the same for months...boring.
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Posted 3 years ago
Very disappointed in the quality. The dress I purchased was very cheaply made and nearly see through. First time ordering and discovered there is no return policy and they only give store credit, after 15 days there is a 20% restocking and you pay return shipping as well. Overall disappointing and don’t see myself ordering from the company again.
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Posted 3 years ago
Shipping was SUPER fast! I got my order in less than five days and I was really impressed about that. The dress fit and is good quality, however it's not going to work for the event I'm attending. Hence the two star review. I should have read the return policy before I ordered. If I had, I never would have ordered from this site to begin with. I'd like to get my money back, but all they offer is store credit. Very disappointing.
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Posted 3 years ago
Customer service isn’t good at all. The dress quality was ok but coming from China don’t expect great quality.
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Posted 3 years ago
The sizes are not accurate. The refund policy is ridiculous.
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Posted 3 years ago
Return policy is terrible. Ordered something with credit and after 6 months was told I could not get it. Did not get what I wanted. I won't be ordering again from Southern Fried Chics
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Posted 3 years ago
Dress was not worth $75... won’t be buying from SFC again as prices are too high for product received.
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Posted 3 years ago
If I ever receive my order I’ll leave an actual review
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Posted 3 years ago
Their sizing is all over the place. I ordered an XL dress that should have fit but was tiny and an XL tshirt that I was swimming in. Disappointing.
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Posted 3 years ago
It's unfortunate that you cannot get a credit to your original form of payment when the quality of an item is not what you expected so you're forced to purchase something else in replacement. Item took foreverrrrrrrrrrrrrrrrr to receive. Double hit when it didn't work out and then couldn't get money back.
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Posted 3 years ago
Love the apparel however I received the wrong item. Contacted the company to correct it and sent them pictures as requested only to never have an update and have to reach out to them several times with no results being told they’re waiting to hear from their vendor and to be stuck with what I didn’t order. Super disappointed.
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Posted 3 years ago
Clothes are not bad, maybe sized too small. That is however, if you receive the item(s).
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Posted 3 years ago
Upsetting that I’ve bought hundreds of dollars worth of clothing but only 1/3 of them actually fit. Items purchased based off description but some run way too small or way too large even when they are the same size. Disappointing.
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Posted 3 years ago
Ordered a Jean dress in my normal size (small) it was wayyy to big, so I requested an exchange for the x-small. But in order to get the size I need I was sent a confirmation to pay an additional $13+. I paid $78 for the dress, now I’ll be paying over $90. I feel like I’m just getting ripped off, I could’ve bought a similar one on Amazon and exchanged for free
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Posted 3 years ago
I was sent boots that were two different sizes. It was simple mistake that I completely understand but it took almost 2 month to resolve the issue. I understand I’m not the only customer or order but they went over a month without responding to my emails requesting an update.
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Posted 3 years ago
Hard to get a hold of anyone to find out where my order was. When I finally got it, the dress was a lower quality than expected. See through, didn’t fit right. Very disappointed.
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Posted 3 years ago
Southern Fried Chics is rated 4.2 based on 6,761 reviews