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Southern Fried Chics Reviews

4.2 Rating 6,765 Reviews
79 %
of reviewers recommend Southern Fried Chics
4.2
Based on 6,765 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Southern Fried Chics Reviews
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Phone:

855.473.2442

Location:

117 Hampton St,
Rock Hill
South Carolina
29730

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Poor customer service
Helpful Report
Posted 4 years ago
I ordered a dress & it is too big. I would like to order another dress & possibly the romper. I want to make sure I get the correct size this time. I have yet to hear from anyone.
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Posted 4 years ago
The dress I ordered looked great on my Daughter. However, I ordered this dress on May 31, 2020 with expedited shipping that was $37.82 which was close to what the dress cost in hopes of receiving it before her senior pictures. I received the package on June 9th and her pictures were June 8th. I am unhappy with the shipping and the fact that she didn't get it in time to wear for pictures. When calling customer service they told me something along the lines of it was a June preorder which I did not know but still with expedited shipping I should have received it way before then. It was not worth paying the money for the dress and shipping.
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Posted 4 years ago
This is the first time, I placed an order and unfortunately I an unsatisfied with the quality of the dress I ordered. I was surprised and expected better quality. I have trouble with the zipper on the dress, the stitching was poor quality, and the sleeves were disporposioned and uneven. I am very unsatisfied with the quality of their merchandise.
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Posted 4 years ago
I am typically a 34-36DD, I generally wear M-L in clothing, so I ordered the XL to be on the safe side I figured it’s easier to get tailored. The dress was huge but the boob part was made for someone with small breast! Then when I went to see if I could return the dresses I bought they only offer store credit! I’m Extremely disappointed that I spent over $70 on the two dresses I bought, I’ll never be able to wear them!
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Posted 4 years ago
I've purchase two dresses, both of which there's an issue. First one it's like the seamstress cut the pattern incorrectly. Second one is 6 inches smaller than it says it is in the description and now I have to pay to return it and I don't get a refund. Customer service is terrible. I haven't received a response and don't have a dress for my wedding in three weeks.
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Posted 4 years ago
Your return policy absolutely sucks. I am not sure how people can order from this company with out being able to return items.
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Posted 4 years ago
While the dress is fine, I specifically ordered this dress for a last minute event. I paid almost $50 to get 2 day shipping. I got the dress in 4 days & Southern Fried Chics said they can’t control delivery after it leaves them. So don’t offer expedited shipping if you can’t deliver. Nothing was refunded to me at all. I will never order anything again.
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Posted 4 years ago
I have many things from them that I love! And usually if I have issues with an order they respond within a day or so, but recently I received the wrong dress and I’ve been trying to get ahold of them with no response for about a week 😩
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Posted 4 years ago
I paid for 3 day shipping but arrived June 1st and I bought the dress on May 20th. I needed it for my bridal shower on May 31st. I understand the delay shipping because of covid but I was just bummed because the money I spent and couldn’t use it.
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Posted 5 years ago
I’m still waiting on my order so I a Unable to review at this time
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Posted 5 years ago
I placed order # 849639 on 5/16/20. received e-mail saying order will ship soon. Haven't received any other info. Can you please tell me when the order will ship? One of these was a birthday present my niece who's birthday has passed now.
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Posted 5 years ago
I purchased the Shimmy For Me dress in wine. I LOVED the dress itself, but my whole purpose was to have it in time for my engagement pictures at the time. It was a preorder item, but I ordered it about 3 months in advance thinking I would have it in time-NOPE! I sent multiple messages to the company inquiring about my order. My messages were always responded too, but I felt forgot about since I never received any updates about my purchase. Loved the dress, even though it wasn’t here in time for my engagement pictures. I wore it out to my bachelorette party & moved beautifully on the dance floor. I wish this would communicate with their customers better, it would make the world of difference!
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Posted 5 years ago
Very upset about their non existent return policy. It’s impossible to do. It’s too bad especially with how expensive their product is. The boots I purchased for my wedding were too big, just wanted to exchange and couldn’t even do that. Would not recommend
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Posted 5 years ago
Southern Fried Chics is rated 4.2 based on 6,765 reviews