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Southern Fried Chics Reviews

4.2 Rating 6,765 Reviews
79 %
of reviewers recommend Southern Fried Chics
Company Reviews Product Reviews
7,008
 Questions Metrics
4.2
Based on 6,765 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Southern Fried Chics Reviews
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Phone:

855.473.2442

Location:

117 Hampton St,
Rock Hill
South Carolina
29730

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Vicci Hall
Verified Buyer
“I wasn’t happy with the quality of the merchandise that I received, at all.”
Helpful Report
Posted 4 years ago
Kate Little
Verified Buyer
“I purchased item on the 1st of December and have yet to receive it or any mailing updates.”
Helpful Report
Posted 4 years ago
Katelyn Poynor
Verified Buyer
“I was so excited to get my purchase and I waited very patiently for it to finally arrive. I understand things are a little backed up due to covid and holidays. When it arrived, the Sherpa Jacket I had ordered (which was the item I was most excited about), was completely the wrong size. I ordered a 2xl and received a medium. I have emailed and called and never have gotten a response. I’m so sad that the customer service has been so terrible. I really wish there was a way to fix this. 😭 I understand that the jacket I ordered is now out of stock, but an answer would be nice.”
Helpful Report
Posted 4 years ago
Alexis Price
Verified Buyer
“It took over a month and a half for me to get a sweater I ordered. I was unsure if I would even got it. But finally I did and it was cute. It was okay quality.”
Helpful Report
Posted 4 years ago
Lori Kennedy
Verified Buyer
“I purchased the cow print pull over. It’s so cute...BUT it’s sheds SO BAD!! I’ve washed it twice & rolled it with a lint roller....still sheds all over my black leggings or jeans.”
Helpful Report
Posted 4 years ago
Sierra Carroll
Verified Buyer
“I think if you offered exchanges on products even if the tags are taken off people wouldn’t deter from buying from you next time I don’t think I will buying again I bought a beautiful jacket and tried it on and it was too big and couldn’t even exchange it for the smaller size sometimes just making the customer happy is better in the long run”
Helpful Report
Posted 4 years ago
Tiffany Gregory
Verified Buyer
“The shoes are very cute however I ordered a size 9 and received an 8. I ordered another pair of 9s and haven’t received them yet”
Helpful Report
Posted 4 years ago
Erica Payne
Verified Buyer
“The glitter bomb shoes I ordered are the most uncomfortable shoes ever. They are super stiff and do not fit like a normal tennis shoe. Can not wear them!”
Helpful Report
Posted 4 years ago
Sheila Andrews
Verified Buyer
“Took forever for my orders to arrive. One I placed over a month ago still hasn't arrived. I had to email and never received an actual response, just a "Congratulations, you've earned a $5 gift card." The jeans I ordered are cute, but don't give me that "good butt" we all hope for. The pockets aren't placed close enough together. The glitter shoes are low quality. The best part about the order is my "not my pasture, not my bullshit" koozie and SFC didn't event make that. I really want to love this company, but the order issues need to be fixed first before I would order anything else....even though I want to give them a second chance.”
Helpful Report
Posted 4 years ago
Naice Steines
Verified Buyer
“I’ve been trying to get ahold on someone to find out status on my boots I ordered in September, I have sent multiple emails and left several phone messages. I think if I ever get my boots I will not be ordering anymore.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I am not totally pleased with my purchase. I am hoping my exchange is better.”
Helpful Report
Posted 4 years ago
Janice Futrell
Verified Buyer
“Customer service is helpful and I usually love the products.”
Helpful Report
Posted 4 years ago
Eileen Montross
Verified Buyer
“Super cute design but the shoes run small and very narrow. They are also super stiff. I wanted to love them but they fall short. I thought they would break in after a few wears but it’s just not that great of a slip on compared to others!”
Helpful Report
Posted 4 years ago
Carlye Avey
Verified Buyer
“Clothes ran very small. Shoes ran small. Shoes look very cheap in person... pictures are a little deceiving. OH AND THEY SENT ME THE WRONG COLOR SHOES. Packing slip clearly stayed brown, i got Black”
Helpful Report
Posted 4 years ago
Alicia Scott
Verified Buyer
“I received my items in a timely manner, considering with COVID, 4 items, 3 was pretty darn good, but 1 not so much, I have emailed 3 times regarding receiving the wrong item & even messaged on messenger! No response!!! Automated message they’ll get back to me & never have!! SMH”
Helpful Report
Posted 4 years ago
Sonia Lopez
Verified Buyer
“I felt the store credit for refunds was something I would have liked to know prior to my purchase especially since I had to pay to have the items shipped back.”
Helpful Report
Posted 4 years ago
Bonnie Brizendine
Verified Buyer
“I sent an email and also left a message for someone to call me back. it has been 3 days and I've heard from no one. I need to exchange some merchandise I purchased and the website nor the shipping invoice has any information on how to do either of these things. It's very frustrating that I cannot get the merchandise exchange. The dresses I ordered were very nice however, they don't fit as expected.”
Helpful Report
Posted 4 years ago
Lannie Styron
Verified Buyer
“I’ve been waiting on a reply from someone for almost a week about the return policy and no one has replied.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Although the brand really spoke to me, the quality was cheap and nothing worked for me. Everything was very itchy and the one dress that was not itchy did not look flattering on.”
Helpful Report
Posted 4 years ago
Hollee Carson
Verified Buyer
“Unable to resolve issues with a return. Customer service has been poor!”
Helpful Report
Posted 4 years ago
Southern Fried Chics is rated 4.2 based on 6,765 reviews
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