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Southern Fried Chics Reviews

4.2 Rating 6,765 Reviews
79 %
of reviewers recommend Southern Fried Chics
Company Reviews Product Reviews
7,008
 Questions Metrics
4.2
Based on 6,765 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Southern Fried Chics Reviews
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Phone:

855.473.2442

Location:

117 Hampton St,
Rock Hill
South Carolina
29730

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Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Sheila Todd
Verified Buyer
“Received wrong size dress, It took over a week to get my return approved now I only have 4 days to get it sent back by the dead line yal gave me,with the holidays that will be impossible,no one will return my calls or emails,I love the dress but I just want the right size”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I am disappointed because I ordered a pair of shoes that were the wrong size. They show correct size were in stock but I could not exchange or return due to shoes on sale. I just wanted correct size ☹️”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“My return was rejected due to it being a sale item, but even so....spending almost $50 on a dress and not being able to wear it sucks. First item I’ve tried to return, second item that didn’t fit (first one did but was way too short as a top and nothing like the photo). I LOVED SFC, but won’t be purchasing again. I’ve purchased 5 things from them in 2020 and 2 didn’t fit correctly and were in returnable, but also half of the cost I’ve spent with them. One item was a pair of shoes so essentially you get a 50/50 chance of things fitting correctly, but unless you buy them at full price....your chance of returning them is....unlikely. All I wanted to do was exchange the dress for the next size up. Same color wasn’t available so chose the ONLY OTHER COLOR that had the size available....”
Helpful Report
Posted 4 years ago
Jessica Riker
Verified Buyer
“It’s hard to leave a positive review when I’m still waiting for a few orders, one from Nov 2nd. When I first purchased here it was great! Have definitely gone downhill quick.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Terrible service only reason I gave 2 stars is bc the quality is decent .”
Helpful Report
Posted 4 years ago
Christy Kimble
Verified Buyer
“I have ordered many times from you all and this year has been the worst. The communication is terrible. It is January 1 and I still haven’t received items ordered in December 9. You offer all these sales right up to Christmas and then items don’t arrive. There was nothing with my order that said my items were not in stock. I am very disappointed. When I have contacted and asked about them I am answered with a note that makes it sound like my fault the items are not here. I will find be using other boutiques in the future.”
Helpful Report
Posted 4 years ago
Monique Hania
Verified Buyer
“Y’all always seemed to be pretty good, but in this note I have not received my shoes or my duster that I ordered in November. So I’m a little upset . Sorry 1015103 ?....?”
Helpful Report
Posted 4 years ago
Teri Beachdell
Verified Buyer
“I was extensively happy with their merchandise and even bought my wedding dress from them. However my last purchase I wasn’t happy with the quality. It took me 5 weeks to receive the order and I wanted to return due to dislike of the items. I’m told that if it’s on sale for 25% off or more it’s a final sale. I think this is wrong and really changes my thoughts about ever ordering again. I can understand if it were old stock they were getting rid of but this is current stock. 😡”
Helpful Report
Posted 4 years ago
Sheena Owens
Verified Buyer
“First of all the amount of time you have to wait to receive your items is not 14 days. I made an order the end of October and did not receive my items until December 16th. I also requested a refund on Dec 4th and they ignored my request. Only to send my items out anyway weeks and reply back to my email only once my items were shipped. Terrible customer service.”
Helpful Report
Posted 4 years ago
Micaella Davis
Verified Buyer
“My shoes came, but they did not fit and you do not have my size or that shoe in stock. I am not impressed , I want the shoes and I want a size that fits”
Helpful Report
Posted 4 years ago
Carissa Barton
Verified Buyer
“I had bought this red dresses and wanted a size large. It fit like a size small. Wasn't very happy.”
Helpful Report
Posted 4 years ago
Lindsey Tomko
Verified Buyer
“Disappointed with pre ordered items. website says 2-8 weeks for delivery. Been 9 weeks since order and tried to reach out to customer service team for advisement.”
Helpful Report
Posted 4 years ago
DeAnna Lohden
Verified Buyer
“Quickly shipped.”
Helpful Report
Posted 4 years ago
Amanda Ferguson
Verified Buyer
“Cute items, but it took over a month for me to receive. Then I tried to return something and they told me I couldn't. Not even for a store credit. So beware on what you buy. I will not be purchasing from here ever again”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Disappointed in the quality of the dresses for the price. The online pictures are deceiving -- it makes the dresses appear to be of high quality. Also, the shipping was very deceiving. You need to make it a lot more apparent that shipping time is at least three weeks - don't hide this down in the fine print -- very unacceptable. We had to really search to find when we would receive the dresses -- had bought them for a wedding and was not able to wear them because they came two weeks late and incurred additional expenses and valuable time trying to find a different dress locally.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Seems pretty cheap. Returning and will spend more on better quality. The glitter looks very tacky, may have kept them if not for that”
Helpful Report
Posted 4 years ago
Tiffany Gibson
Verified Buyer
“I love my items but I have tried to contact the company by Facebook, email, and calling and leaving a message. I received a defective sherpa and I just wanted it fixed. It is impossible to get ahold of them.”
Helpful Report
Posted 4 years ago
Jessica Webb
Verified Buyer
“I will not order from this site again sizes are all wrong and shipping takes forever. It took over a month to ship. I ordered in October and it was December before I got my items.”
Helpful Report
Posted 4 years ago
Marisa Mozak
Verified Buyer
“I haven’t received my order yet and it’s been well over a month. Supposedly sending out a new package but that was over a week ago and I haven’t heard anything yet.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Placed several orders in October we are now almost in January. Still have not received a few of my orders with Christmas gifts. They say they are slammed. I get that. But stop all of the videos and offers if you cant produce and get your orders out. Sorry but its very frustrating. I will probably not ever shop here again.”
Helpful Report
Posted 4 years ago
Southern Fried Chics is rated 4.2 based on 6,765 reviews
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