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Southern Fried Chics Reviews

4.2 Rating 6,765 Reviews
79 %
of reviewers recommend Southern Fried Chics
Company Reviews Product Reviews
7,008
 Questions Metrics
4.2
Based on 6,765 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Southern Fried Chics Reviews
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Phone:

855.473.2442

Location:

117 Hampton St,
Rock Hill
South Carolina
29730

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Tracey Sweat
Verified Buyer
“Not happy with the return options and will not be purchasing anything further.”
Helpful Report
Posted 4 years ago
Danielle Garza
Verified Buyer
“I would love to write a review about how much I love my items but 14 days after my items were supposed to have shipped, the postal service still hasn’t received the items.. customer service keeps trying to tell me otherwise.. they at least responded promptly I guess.”
Helpful Report
Posted 4 years ago
Alyssa Fiechtner
Verified Buyer
“Clothes are cute. But I ordered at the end of November and just got my order in January. Items came one at a time and I still haven’t got items from my second order. So be prepared to wait. Very disappointed.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Still waiting on an in stock order that is a warehouse pick up after 11 days not to mention the order I placed in November. No one ever answers the customer service line. Will not be spending money with this company again.”
Helpful Report
Posted 4 years ago
Jennifer Lodge
Verified Buyer
“I have placed two orders with yall. The 1st was the laced and loaded boots which I had been looking at for months. I got them quickly and love them. 2nd order I got a romper, glitter bombs and a Sherpa. The romper was way too small to even get over my hips. I tried to exchange it for a larger size and was told that since it was “on sale for over 25%” that was not allowed. I’m not wanting my money back just the item in a larger size, don’t see how that is an issue, especially when I would be paying to ship the too small one back. I was looking at other items to buy but after this I don’t think I will be making another purchase.”
Helpful Report
Posted 4 years ago
Hannah Boyce
Verified Buyer
“The riding boots I purchased were beautiful and just like the photo.. However on only the 2nd time wearing them the zipper broke off the track and would not go back on. I was at work when this happened and did not have another backup pair of shoes.. ended up just having to tape the boot around my leg to get through the rest of my long work day. Nothing of this made me too terribly upset, even after having spent as much as I did on the boots, but I have now attempted contacting the company numerous times to resolve the issue to no avail. No one has gotten back to me and I'm beginning to doubt that there are even people at the company. I would not suggest buying from Southern Fried Chics. They have beautiful items, but I guarantee you will find an alternative somewhere else that will take better care of you.”
Helpful Report
Posted 4 years ago
Theresa A Buelman
Verified Buyer
“I give two stars cause the clothes are really cute. Service sucks! They keep sending me emails for review but won’t send me my products I been waiting on since first week of November. They won’t even reply to me personally when I ask about it. I just get a preset message. Seriously!!! I wanna like you but seems there is a big history of not sending orders but taking money right away. And no my items were not preorders. You show them in stock!!!!”
Helpful Report
Posted 4 years ago
Brandi Briscoe
Verified Buyer
“I was not notified when I ordered for an event that half the items were on backorder. When I called to check on them, I was notified and was told items would not be arriving in time for my event. (They won't ship a partial order) I asked to cancel the order through email. The order was never cancelled and arrived anyway four weeks late. I will be returning the items. As far as I can tell, I do not get reimbursed, only store credit. I don't plan on ordering anything from this company again so....”
Helpful Report
Posted 4 years ago
Ginger Hyde
Verified Buyer
“I have an order I’ve been waiting on since November 4th. One item is back ordered and it says on the website December, still no order. I got the plaid Sherpa and it is cute however it has holes along the seams of the pockets! I did receive some items that I love so the rating is based on the Sherpa and excessive wait for an order.”
Helpful Report
Posted 4 years ago
Christine Sharpe
Verified Buyer
“I have been waiting over a month almost 2 months on an order. I have placed multiple orders after this one with preorder items on them and have received them. Every time I email I just get the generic response and my questions aren’t getting answered.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Willing to change my review if I ever hear back from someone. I ordered two dresses, the to have and to hold, and the rovena in white. According to each dresses own size chart I was to buy a small in the to have and to hold and a large in the rovena. The to have and to hold was perfect on me. The rovena was huge and I should have bought a small as well but the sizing chart suggested otherwise. I would like to do an exchange but according to their site if you bought it on sale they don't do exchanges it appears? I emailed customer service to see what we can do but I have not heard back.”
Helpful Report
Posted 4 years ago
Ashley Hall
Verified Buyer
“I have ordered from this company multiple times and have never had much issues. This year was the first time i had any major issues. Within the last few years it seems the company has become very unprepared and has had a huge issue with communication. When others have been waiting months for items while others who ordered the week before are getting the same items. Not telling customers the items they ordered months prior are “still in production” with nothing on the website about it. This company used to be great and amazing. Now it has gone down hill with lack of communication. The products seems to be made a lot cheaper now as well. Sizing is completely off and the quality of the products is not good anymore. This will be my last purchase from this company. Especially since the company has messed up so many orders or the consistency of products while making sure to clearly state all sales are final. Not the best way to run a business in my opinion.”
Helpful Report
Posted 4 years ago
Alison Marcy
Verified Buyer
“Dresses are not true to size and I bought a dress that’s not returnable so it was a waste of money.”
Helpful Report
Posted 4 years ago
Tina Lyons
Verified Buyer
“I love the dress it’s size extra large. It’s missing a button so I can’t wear it. All sales were final so I have nothing for my money.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“2 orders placed. One was perfect. The second is pending even though I was told 2 weeks ago via email (which I still have) that it would be shipped at the end of December and it was placed early November. I don't like pre-sales and will never ever do it again. It's ridiculously problematic.”
Helpful Report
Posted 4 years ago
Vanessa Ricaurte
Verified Buyer
“I ordered the Twyla dress in white for my bridal shower. I’m when I got the dress it was very beautiful but did not fit. I was not able to return it due to it being on sale (purchased for 60$). To me that is a lot of money, now I have no dress and lost money. Pretty upset about it.”
Helpful Report
Posted 4 years ago
Alicia Kilgus
Verified Buyer
“I contacted customer support seconds after placing an order that I had ordered the wrong size. They emailed me right back that they would give me store credit to re order. Well that never happened and they shipped the wrong size and see they don’t take returns!”
Helpful Report
Posted 4 years ago
Justin Schultz
Verified Buyer
“I have tried to get my order fixed because I was sent the wrong shirt. The customer support has not been very helpful”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“One sweatshirt had a huge whole in the sleeve. The other sweatshirt had black in all down the side. I’ve contacted them twice via email. They said that they received the complaint but has done nothing about it. I also ordered in November and didn’t receive my Christmas themed sweatshirt til the week of Christmas.”
Helpful Report
Posted 4 years ago
Julia Elliott
Verified Buyer
“It took over two months to get my order to me. I realize it was a preorder item but don’t sell them that far out or send the rest of the order while waiting for the preorder to arrive. When I would email or chat for an update, it would give me an automatic message instead a real update. I am a boutique shopper but unfortunately I won’t shop here ever again.”
Helpful Report
Posted 4 years ago
Southern Fried Chics is rated 4.2 based on 6,765 reviews
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