“Paisley branch - Customer service very poor. Waited 35 minutes to collect glasses and there was more staff than customers. I ended u leaving without my glasses but alas will have to go back as they already have the £100 they cost off me.”
“SpecSavers have the worst customer service going, I ordered a a pair of contact lens and free glasses from them, becuase it was my first time ordering contacts I thought it was a good deal. 2 days before delivery I spotted that I cold get the contacts much cheaper else where i asked to cancel. i was told theorder was already sent and I would have to return. The return process was very frustrating and getting a full refund was nearly impossible. I wouldn't recommend.”
