Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,515 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,515 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 6th April 2026

559

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great fast delivery...”

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Posted 5 years ago

“All good with my order it arrived earlier than expected. Thanks sports direct!!”

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Posted 5 years ago

“The trainers I purchased where great but I paid for next day delivery and did not receive the order until 2 days later. Disappointed in that side of the service.”

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Posted 5 years ago

“Quite annoying that the slippers sent were in a packet that had one size 7 (what I ordered) and one size 11. But given returns would cost me money not worth sending back and cannot even give to anyone I know as nobody has such different size feet !”

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Posted 5 years ago

“I order a weight set which arrived quickly. However on opening the box I saw a hole in the side of the box and the stand for the weights is smashed. I emailed that day but have still not had a reply”

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Posted 5 years ago

“Perfect. Quick delivery”

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Posted 5 years ago

“I am very pleased with the items I bought and the deals that were available”

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Posted 5 years ago

“fast shipping and good items”

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Posted 5 years ago

“Got what i wanted good fit they came very quickly good service”

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Posted 5 years ago

“Items in stock and quick delivery came before expected time”

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Posted 5 years ago

“Quick service cannot fault you are goods Or price But you do bombard people with emails at least five or six a day with promotions and deals It’s a bit much I find it very offputting Just because it’s bargain prices Doesn’t mean you have to sort those kind of sales tactics”

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Posted 5 years ago

“Good Morning to Sports Direct, thanks for the large Sports Direct mug, Due to the bad weather I expected the parcel to be a few days late,the thermal gloves are cool,I needed another gilet and the hoodie top nice and light and I’ll start wearing it once the weather gets a lot warmer Best Wishes, Kim”

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Posted 5 years ago

“I'd like to be posting a good review but unfortunately as I have not yet received my goods via Hermes I am unable to do so. I have been getting messages from them saying the goods will be on the move in the next 24 hours for the last six days!! Make of that what you will!”

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Posted 5 years ago

“Bumble stand arrived damaged and broken, requiring replacement”

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Posted 5 years ago

“These idiots sent me two pairs of Kayano running shoes in the wrong size in the right box .I then spent considerable time trying to contact them.with no reply .I will never use their services again !! Absolutely appalling company .”

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Posted 5 years ago

“Very good thank you”

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Posted 5 years ago

“Very happy good quality arrived quickly”

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Posted 5 years ago

“I am incredibly annoyed - I’ve been sent ONE WEIGHT. Who wants ONE WEIGHT? Two weights £12 and one weight £8 Why would I want one weight?”

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Posted 5 years ago

“I am only giving two stars because i didn't get next day delivery which i paid for and part of my order was missing which is also paid for.”

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Posted 5 years ago

“Shirt arrived within 24hours of being ordered. It was exactly as described and fits perfectly. Just what an online customer wants and expects so thank you.”

Helpful Report

Posted 5 years ago

Sports Direct is rated 3.7 based on 746,515 reviews