Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,517 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,517 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 27th April 2026

561

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with service 😀”

Helpful Report

Posted 5 years ago

“Very small sizing, a lot of products you aren’t able to buy as website keeps coming up with quantity errors despite you advertising the goods as in stock, and also the fact that you don’t offer free returns like many other competitors, I shall be going elsewhere from now on.”

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Posted 5 years ago

“No comprar nunca en esta tienda,mas de un mes para recibir unas zapaillas,compradas en españa, en una pagina en español y resulta que las envian desde Gran Bretaña(inglaterra)via noruega y luego a españa,tras reclamarlas 2 veces,por fin han llegado. Encima me van pequeñas y la devolucion tengo que enviarla a inglaterra y pagarla yo,no dejan devolver en sus tiendas ni almacenes de españa,un pesimo servicio.Hasta nunca señores de sportsdirect”

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Posted 5 years ago

“Nice,easy to use website, found exactly what I wanted & delivery was quick too”

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Posted 5 years ago

“Can't fault this company, if there's a problem they sort it out straight away as they did with a coat I ordered. The recent Sale prices were crazy and I got a pair of Karrimor Panther convertible trousers for 28p (+£4.99 delivery) which gave me a massive saving on other retailers.”

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Posted 5 years ago

“i don't receive the package”

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Posted 5 years ago

“Very pleased with my purchase, good delivery time. Thank you.”

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Posted 5 years ago

“Very quick delivery for hiking boots for myself and partner, bought Karrimor boots well worth the money have worn them in the snow and they kept out very nice and warm and dry. Definitely recommend them.”

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Posted 5 years ago

“Hi, Not sure what is happening but I'm still waiting for my delivery.See attached pic just taken on 29.01.21 at 9.45 AM”

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Posted 5 years ago

“I'm still waiting for my delivery . So disappointed why it took do long”

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Posted 5 years ago

“Ordered a pair of man's wellies. Delivered faster than I expected. Woke up the day after placing the order to find emails and messages saying roughly what time that day they would be delivered. Can't complain that it took about 24 hours from placing order to receiving it. Happy customer!”

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Posted 5 years ago

“Well done”

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Posted 5 years ago

“Parcel was not delivered still waiting for matter to be resolved”

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Posted 5 years ago

“Everything arrived as advertised. Very prompt delivery, sometimes even beating the delivery schedule email. Very happy with service , will continue to use them and recommend them.”

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Posted 5 years ago

“I paid an extra £9 + for next day delivery which I had left directions exactly how to deliver the package via phone call but no package arrived until the following Monday. Feel cheated.”

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Posted 5 years ago

“Ispas romeo costel”

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Posted 5 years ago

“Rapid and reasonably good stuff”

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Posted 5 years ago

“Bem organizada”

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Posted 5 years ago

“Service fine, but wasn't happy I had to pay £6 to return my order of 2 track suit bottoms!!”

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Posted 5 years ago

“Easy to order. The order arrived on time”

Helpful Report

Posted 5 years ago

Sports Direct is rated 3.7 based on 746,517 reviews