Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,524 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,524 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 4 star review on 6th May 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 2 tracksuits for my twins, only 1 has been delivered. Full amount for two has been taken out of my bank for both tracksuits. Haven’t had an email to say I’ll be refunded for the other one. I now can’t seem to get in touch with anyone because of lockdown.”

Helpful Report

Posted 5 years ago

“I ordered an addidas track suit and some addidas shirts for my son on line. They arrived within 2 days which was brilliant quick service.”

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Posted 5 years ago

“Says its been delivered still havent got it”

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Posted 5 years ago

“The website was easy to move around, the choice was excellent and the delivery was also fast, only issue was the sizes, ordered 5 tops all XL and all the same maker yet 2 where snug to say the least, but the others where great.”

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Posted 5 years ago

“I'd love to write a review on my order except I've not received it still. It has apparently been with Hermes since Saturday its now Thursday.”

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Posted 5 years ago

“The boots are a good quality and the speed in which the boots came was brilliant despite the lockdown came in force once my order was been process. I would recommend anyone to shop at sports direct- Thank You”

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Posted 5 years ago

“Easy ordering and item arrived as informed by Hermes delivery. Good on line shopping.”

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Posted 5 years ago

“We haven’t received our goods yet but I guess with brexit pandemic weather etc could be the delay Previous order no problems very happy”

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Posted 5 years ago

“The original garment was not suitable so returned with instructions of what I wanted. Was sent the same garment but in medium. Not good. Have returned said garment with instructions of what I want. Am not holding my breath.”

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Posted 5 years ago

“Excellent delivery time I was told 5 days for deliver. It arrived the next day”

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Posted 5 years ago

“Getting asked to leave a review before order has arrived, I think sd needs to sort out there couriers has order was placed 10 days ago ???????”

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Posted 5 years ago

“An order I made was very prompt but am finding it difficult to make another purchase as forgotten password & still waiting”

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Posted 5 years ago

“Good products at excellent price. Quite fast delivery . Very good service all round.”

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Posted 5 years ago

“Haven’t received my order!”

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Posted 5 years ago

“Having paid initially more than other sites for my treadmill....I wanted a brand and a company I knew. The treadmill arrived ahead of schedule but it was, however, the wrong one and a lower spec. And one they do not even sell on their website. I contacted customer service and sent photos as requested .....now nearly a week later I have heard absolutely nothing....maybe a review will prompt them.”

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Posted 5 years ago

“I have not receieved my irder yet”

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Posted 5 years ago

“Awful awful delivery.”

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Posted 5 years ago

“Loved my new Nike trainers fast delivery brilliant experience ordering online with you as always would definitely recommend to anyone else who want top quality service and excellent products at cheap prices 👍👍😁”

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Posted 5 years ago

“Order still not delivered.”

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Posted 5 years ago

“Good product Reasonable price Speedy delivery 👍🏻”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,524 reviews