Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,556 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,556 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a pair of Karrimor slippers n but down size 14 by mistake can that order be canceled? As i ordered size 11.5 after i noticed my mistake. Thanks”

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Posted 5 years ago

“Quick delivery, very good quality”

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Posted 5 years ago

“Was messing half the items”

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Posted 5 years ago

“Schnelle Lieferung und gute Qualität”

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Posted 5 years ago

“I ordered clothes for my son on 12/04/21. When I have tried to track this order there is no information provided regarding the location of my order.”

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Posted 5 years ago

“Still waiting on my delivery! Very poor customer service!”

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Posted 5 years ago

“Can't fault service fast and efficient, had to return one pair of shoes as it was the wrong size and had correct size within the week. Only issue would be the email saying my exchanged shoes would be delivered by "my" nominated courier made me believe I had to organise one, I was about to go about it to only receive a message from hermes to say they had my delivery of my exchanged shoes”

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Posted 5 years ago

“SportsDirect online shopping is so customer-friendly. Their delivery service is 5 star too. I would recommend SportsDirect.com to anyone who seeks trouble-free shopping online.”

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Posted 5 years ago

“Havent received parcel, but has been collected from someone using a letter I believe”

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Posted 5 years ago

“Boa qualidade dos produtos. Processo rápido desde a compra à recepção dos mesmos. Recomendo”

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Posted 5 years ago

“Paid for next day delivery but item was not received for 5 days. No response to email to Sports Direct. Not impressed”

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Posted 5 years ago

“Best sport shop ever Amazing product and prices My favourite all times”

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Posted 5 years ago

“Everything fine. Fast delivery from UK to DE without any problems.”

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Posted 5 years ago

“Returned my shoes and still waiting for my refund - 5 days and waiting ....”

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Posted 5 years ago

“Ordered it for next day and was here on time excellent service !”

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Posted 5 years ago

“Had the items I wanted at an excellent price. Dispatched & delivered very quickly. Would make further purchases for sure.”

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Posted 5 years ago

“I made an order. The money was held from my account. Sports Direct cancelled the order. Payment was lifted. Weeks later, you somehow managed to gain access to my account and debit funds from it for a cancelled order (how did you do this?). After days of waiting for a response, I’m then told to refuse the order. The order STILL hasn’t turned up. No tracking. No nothing. I’m out of money for an order that you cancelled and no item. Disgusting.”

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Posted 5 years ago

“Arrived very quickly, good prices.”

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Posted 5 years ago

“Awful service. I submitted a complaint and heard no response. Then I revive this email asking how you did?”

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Posted 5 years ago

“Excellent service.Highly recommended”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,556 reviews