Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,474 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,474 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 1 star review on 6th December 2025

556

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 4 years ago

“the product was perfect and the price was great but the condition of the box upon delivery was atrocious, absolutely battered, there was literally no point in have the shoe box”

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Posted 4 years ago

“Fabulous quality clothing, excellent delivery service.”

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Posted 4 years ago

“received quickly good products”

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Posted 4 years ago

“Great service Great value”

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Posted 4 years ago

“You need to replace Hermes as your delivery partner as they are poor and letting you down”

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Posted 4 years ago

“Really fast and efficient”

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Posted 4 years ago

“Running spikes delivered with no spikes and no key!”

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Posted 4 years ago

“Honestly I don't shop with sports Direct much, but I was able to find the specific shoes I was looking for on their website. The only thing is that I paid over £100 for the pair of shoes but still had to pay £4.99 in shipping and handling.”

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Posted 4 years ago

“Came as requested. No problemo. Got what i asked for if not what i wanted when i ordered. They look a bit cheap which i suppose in the scheme of things is what they are.”

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Posted 4 years ago

“Haven’t received the item purchased. Hermes didn’t deliver it and still waiting even thou I paid for quicker delivery.”

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Posted 4 years ago

“Rapid delivery, great item very happy. Will purchase again, good site.”

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Posted 4 years ago

“very good quality and washes great”

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Posted 4 years ago

“Very prompt service”

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Posted 4 years ago

“Great products, affordable and good quality. Super service.”

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Posted 4 years ago

“Excellent fast delivery”

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Posted 4 years ago

“Was told on your website they would have arrives latest by yesterday, they are still not here. STOP DELIVERING WITH HERMES!! THEY ARE RUBBISH!! I really need these shoes for work this week and it's really annoying they haven't arrived!!”

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Posted 4 years ago

“Surprising impressed with my order. It sounds snobby maybe but I found the order online much better than quality of gear in some of the shops. But have to say I am very happy with my order and will come again!”

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Posted 4 years ago

“Have not received my order yet”

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Posted 4 years ago

“Very happy with the quality and quick service. Updates of the delivery process is also spot on.”

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Posted 4 years ago

Sports Direct is rated 3.7 based on 746,474 reviews