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Sports Direct Reviews

3.7 Rating 746,514 Reviews
100 %
of reviewers recommend Sports Direct
3.7
Based on 746,514 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Sports Direct Reviews

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 6th April 2026
Miller Webb
Sports Direct 5 star review on 22nd March 2026
Anonymous
Sports Direct 5 star review on 25th January 2026
Ralph Cooper Wall
Sports Direct 1 star review on 6th December 2025
Kendrick
Sports Direct 1 star review on 4th December 2025
Favour
Sports Direct 5 star review on 2nd December 2025
Eddie Curry
Sports Direct 5 star review on 16th November 2025
Enzo Fernandes
559
Anonymous
Anonymous  // 01/01/2019
Successful this time
Helpful Report
Posted 5 years ago
My weights came and were all chipped I have wrote to them and not yet received any response Poor.
Helpful Report
Posted 5 years ago
I’ve paid next day delivery for Hermes to not turn up. I’ve been next to the blooming door no card in the door just a message and a email to say they attempted but no one was home!!!! I cannot even get hold of them but I’m not happy I can’t afford to pay for next day for it to not even be bothered
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Posted 5 years ago
Sve je super
Sports Direct 5 star review on 10th February 2021
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Posted 5 years ago
Excellent quick service
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Posted 5 years ago
Awful, no response to the shipment of an incorrect part.
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Posted 5 years ago
Prompt delivery and great value trainers. So good, I ordered a 2nd pair.
Helpful Report
Posted 5 years ago
lack of professionalism with the customer I made a purchase 1 week ago and did not receive my item I paid to deliver the other day
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Posted 5 years ago
Have not yet received my parcel and the courier is adamant that they left it. Not impressed.
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Posted 5 years ago
Quick and easy order and arrived extremely quickly. Shame about the delivery charge.
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Posted 5 years ago
Посылка в Молдову дошла за 10 дней с момента оформления заказа. Все отличного качества !
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Posted 5 years ago
Fast delivery
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Posted 5 years ago
Very good custmer service. Quick solution for any problems. Only one suggestion: Creating a free delivery for your customers would increase your business sale.
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Posted 5 years ago
Brought doe Nike running trainers really good fir really quick delivery
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Posted 5 years ago
The quality was not good
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Posted 5 years ago
Charge for delivery & charge for return. Which is ridiculous to be honest.
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Posted 5 years ago
Excellent website, easy to find gear and very good delivery service.
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Posted 5 years ago
Received wrong size trainer, but it the right size box Then having to email, take photos, to get a free postage label
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Posted 5 years ago
I did not get the boot yet and i still waiting you to send please try to send it as soon as possibile if don't send it can you return my money back Thanks
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Posted 5 years ago
É a minha primeira compra no site compra efetuada em 03-01-2021 e até hoje 10-02-2021 ainda não recebi a encomenda.
Helpful Report
Posted 5 years ago
Sports Direct is rated 3.7 based on 746,514 reviews