Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,485 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,485 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 25th January 2026

557

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good prices but delivery costs are quite high considering you can’t try before buying. Also find the returns policy a bit of a faff (having to return via Royal Mail) when other companies will arrange Hermes returns via a local pick up point.”

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Posted 4 years ago

“We didn’t order till about 4 pm and the item actually arrived the following day. Incredibly good value and exactly as advertised. Absolutely brilliant”

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Posted 4 years ago

“Very good, delivery on time and tracked very well”

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Posted 4 years ago

“Excellent service quality item thank you”

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Posted 4 years ago

“Reliable , good quality, keep u informed”

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Posted 4 years ago

“Great sevice”

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Posted 4 years ago

“Astros delivered were the wrong size (the box said they were the right size).”

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Posted 4 years ago

“Fast delivery very happy everything recieved”

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Posted 4 years ago

“Great service - even got an unexpected free gift - thank you!”

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Posted 4 years ago

“Various orders placed recently where item listed as "in stock" but within minutes of ordering receive an email advising item "out of stock" which has resulted in placing further orders and having having to pay delivery on each order. Very frustrating. Will look to order from elsewhere in future”

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Posted 4 years ago

“Order processed quickly. Delivery took longer than expected.”

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Posted 4 years ago

“Nice prompt delivery of my Sketchers trainers, however it would have been good if they had removed the security tags from both pairs. Pain in the bum finding my wire cutters to remove them myself!”

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Posted 4 years ago

“Not happy with deliery driver dropping me order at main apartment door as im on 2nd floor as it could be robbed”

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Posted 4 years ago

“Processo de encomenda e entrega ágil.”

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Posted 4 years ago

“What have you got for me lately 😃”

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Posted 4 years ago

“Very pleased got what i ordered at great prices.passed this on to my family.will shop with you again.”

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Posted 4 years ago

“Commande non reçu a ce jours”

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Posted 4 years ago

“Trainers ok ideal for work didn’t receive voucher back for delivery”

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Posted 4 years ago

“Great choice at a reasonable price but thought the postage cost was abit high”

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Posted 4 years ago

“I very pleased with all my items I purchased and will continue to shop with Sports Direct.”

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Posted 4 years ago

Sports Direct is rated 3.7 based on 746,485 reviews