Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,515 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,515 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 6th April 2026

559

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still haven't received my order and I've been charged twice for it”

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Posted 5 years ago

“All the stuff was wrong sizes and can't send any back until stores open and got to spend more money to get more stuff”

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Posted 5 years ago

“pants was little bit longer then last time”

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Posted 5 years ago

“All good 👍, just how it should be.”

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Posted 5 years ago

“I am very pleased with the service,price and quality of goods I have purchased. Thank you Sports Direct.”

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Posted 5 years ago

“Had to exchange a Christmas present, sent out back on the Friday by Sunday already recieved an enslaved to say my exchange was on its way. Very speedy service and easy to do.”

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Posted 5 years ago

“Excellent service easy to find what I was looking for.”

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Posted 5 years ago

“Really pleased with my trainers, good quality for price and really swift delivery. Will definitely be repeating my custom.”

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Posted 5 years ago

“It's already a week and I still haven't received it”

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Posted 5 years ago

“Easy to use website. Order placed and arrived very quickly”

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Posted 5 years ago

“I placed an order on a Saturday it was delivered the next morning correct items correct colour and size I'm impressed”

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Posted 5 years ago

“Ordered a pair of Hunter wellies last Saturday and paid next day delivery. It still has not arrived a week later and customer services have been less than helpful. Poor communication and constantly having to chase them.”

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Posted 5 years ago

“First time from ordering from sports direct. Must say site easy to use and delivery excellent just shame about postage price.”

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Posted 5 years ago

“Still waiting for my order”

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Posted 5 years ago

“Missing an order ! Paid for next day delivery & not here as it was a gift I have had to reorder, can you let me know what’s happening”

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Posted 5 years ago

“Good price and nice products”

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Posted 5 years ago

“Great service and quick to get derlived”

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Posted 5 years ago

“Everything about this shop online is horrendous. Will never be shopping here again.”

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Posted 5 years ago

“Never received any order from you and said it’s been delivered to me I’ve emailed you and I am not happy as I have no order and no money back I would like my money back”

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Posted 5 years ago

“Everything ok unless the fact goods did not arrive yet. Maybe Brexit customs issues that i hope can be solved soon.”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,515 reviews