Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,517 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,517 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 27th April 2026

561

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received any order from you and said it’s been delivered to me I’ve emailed you and I am not happy as I have no order and no money back I would like my money back”

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Posted 5 years ago

“Everything ok unless the fact goods did not arrive yet. Maybe Brexit customs issues that i hope can be solved soon.”

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Posted 5 years ago

“The product is great and the price was low, however they charge a lot for delivery and they use hermes. Won't buy online again.”

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Posted 5 years ago

“Easy to order & delivery was good. It was just a shame that neither items were in sealed bags. They were in bags but these had obviously been opened before”

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Posted 5 years ago

“Great service well informed with no problems, just wish times were better and shops were open to view goods as I bought an age 13 shirt for an 11 year old who is a big lad and am not sure if it will fit.”

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Posted 5 years ago

“Quick delivery, pleased with my trainers.”

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Posted 5 years ago

“I’m still waiting on my order a week late”

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Posted 5 years ago

“Have always bought my shoes and trainers from sports direct, first time using delivery will definitely use again.”

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Posted 5 years ago

“Excellent service and an excellent product.”

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Posted 5 years ago

“Service was very good 2 days and had my delivery”

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Posted 5 years ago

“Very good service I will buy again from Sports Direct.”

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Posted 5 years ago

“Excellent value, loved the offers of great items for pence. Found the quality of the many goods purchased over last two months have been excellent. Sports Direct keep you up to date with new offers with emails”

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Posted 5 years ago

“Security tag left on jacket. Customer services very poor. Still not sorted”

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Posted 5 years ago

“Goods still not arrived, I have email you but no response”

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Posted 5 years ago

“I'm still waiting for the second pair of trainers to be delivered. 1st pair were left in plain sight. Was lucky to get them at all.”

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Posted 5 years ago

“Fully expected my order to be cancelled for out of stock as has happened in the past on purchases of something on "special". Pleasantly surprised order was fulfilled. Delivery was also faster than advised. Goods were as ordered. Fabric in trousers very cheap (as expected) and would only recommend them as a spare or emergency pair. Size accurate.”

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Posted 5 years ago

“They took my money and after they said that product is out of stock.”

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Posted 5 years ago

“No problems”

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Posted 5 years ago

“Brilliant service, received my goods next day.”

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Posted 5 years ago

“Easy website to navigate through... On time deliveries if not before”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,517 reviews