Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,524 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,524 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 4 star review on 6th May 2026

561

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still not receive 1 of the 2 items, not been able to contact anyone from sportsdirect. Absolutely disgusting. Paid £9.99 for postage and I’ve not received it almost 10 days later”

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Posted 5 years ago

“Delivery was so fast, even amidst Covid chaos and January sales. V impressed with the speed. Good quality product and fits well.”

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Posted 5 years ago

“Great! Happy with product.”

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Posted 5 years ago

“Actually, I dont get my order...?!?!?!?! So where is it? Otherwise I Start an getback per PayPal.”

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Posted 5 years ago

“I have ordered several items now from Sports Direct and am very pleased with the service. From the ease of ordering , good value for many, quick delivery and quality of products. Thank you”

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Posted 5 years ago

“Yes absolutely great very efficient, and amazing turn around”

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Posted 5 years ago

“Still waiting on the main order to be delivered”

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Posted 5 years ago

“Dear Sportsdirect! I haven' t received the parcel yet, so I'm not in the position to evaluate your service, and I'm a bit dissatisfied at the moment :(”

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Posted 5 years ago

“I ordered large joggers for my husband but when they arrived they were visibly smaller than his medium ones. They fitted me so I did not have the hassle of returning them.”

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Posted 5 years ago

“Ordered 2 pairs of trainers and were with me in a couple of days... great communication .. especially on delivery!! We definitely use again as my first time ordering from them”

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Posted 5 years ago

“Fast return/exchange of an item.”

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Posted 5 years ago

“Happy with the service”

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Posted 5 years ago

“Very good value. Returns no problem. Ordered size too small and refunded very quickly as I had ordered the larger size as well. Delivery choice for next day if required. I chose standard delivery which took about 6 working days.”

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Posted 5 years ago

“Amazing products”

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Posted 5 years ago

“I order 2XL Navy blue And you guys delivered me small black I have ordered this twice on the same thing happened twice sports direct need to sort this out I would never shop online in sports direct again”

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Posted 5 years ago

“Fast delivery!!!”

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Posted 5 years ago

“Thanks.Quick delivery.I'm happy”

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Posted 5 years ago

“Aun no he recibido mi pedido.”

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Posted 5 years ago

“envio rápido”

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Posted 5 years ago

“Vreemd, i heb nog niets ontvangen en wordt wel gevraagd een review te schrijven...”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,524 reviews