Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,564 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,564 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

Visit Website

Write Your review

Tell us how Sports Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, I paid for next day delivery on a pair of boots and they came with no hassle.”

Helpful Report

Posted 5 years ago

“Love the shoes,quick delivery thanks”

Helpful Report

Posted 5 years ago

“Easy to order, quick delivery with a good delivery company too so no problems. Would use again.”

Helpful Report

Posted 5 years ago

“Quick and deals”

Helpful Report

Posted 5 years ago

“Hello, I ordered size 8 shoes. A pair of size 10 sheos arrived. As per the delivery note .. I then went on to the website and rendered the same pair in size 8. A pair of 10 turns up in my basket. As this had happened before I checked. Really not sure how this can happen but it did. Resulting in me having to pay to return the item. This hasn't been a great experience.”

Helpful Report

Posted 5 years ago

“I ordered 4 items and I received only 2, true that it was taken from account for those 2 items but I ordered especially that 2 that I didn't received. Very unhappy”

Helpful Report

Posted 5 years ago

“Customer service review not product. Mistakenly ordered the wrong size shoe, asked to change straight after ordering to be told its not doable, get items and have to pay to return. Shockingly bad. Wont be ordering from you again.”

Helpful Report

Posted 5 years ago

“I ordered and paid for express service which was meant to be next day delivery. My items only arrrived 3 days later. Only one item was delivered and the other cancelled”

Helpful Report

Posted 5 years ago

“Good, quick service. I'd be willing to have slower service for free postage.”

Helpful Report

Posted 5 years ago

“I am weary happy”

Helpful Report

Posted 5 years ago

“I haven’t received my package yet and it’s been a week now also I paid for next day delivery!”

Helpful Report

Posted 5 years ago

“Speedy delivery and the item was perfect.”

Helpful Report

Posted 5 years ago

“very comfy and correct size”

Helpful Report

Posted 5 years ago

“Recomendo”

Helpful Report

Posted 5 years ago

“Good service”

Helpful Report

Posted 5 years ago

“All good, delivery was quick”

Helpful Report

Posted 5 years ago

“Ordered various golf accessories for my son's birthday, including a large-sized men's glove. Unfortunately, we received a very small ladies glove Rest of the things were excellent.”

Helpful Report

Posted 5 years ago

“..........”

Helpful Report

Posted 5 years ago

“Easy to navigate product and order pages and delivery was earlier than advised. A very satisfied first time user!”

Helpful Report

Posted 5 years ago

“I thought the delivery cost was expensive. The trainers were great but the sliders have a huge scratch on them. I don’t want to pay for returns so am waiting for shops to reopen to swap or take them back. They came in a clear bag so if I was the person packing at the warehouse, I wouldn’t have put that pair in.”

Helpful Report

Posted 5 years ago

Sports Direct is rated 3.7 based on 746,564 reviews